Wayflyer

Collections Analyst

Wayflyer

full-time

Posted on:

Location Type: Remote

Location: Germany

Visit company website

Explore more

✨ AI Apply
Apply

About the role

  • Manage delinquent accounts with sensitivity and professionalism, implementing revised payment structures and legal strategies when necessary.
  • Lead calls with our customers, building relationships to ensure the best outcome for Wayflyer.
  • Manage debt collection procedures for Wayflyer in Germany, including the examination of the validity of claims and the initiation and completion of the entire debt collection procedure (Inkassoverfahren)
  • Prepare demand letters (reminders), monitor outstanding receivables, and clarify payment objections or obstacles with sensitivity and professionalism.
  • Analyse financial & non-financial information to gain insights into the operations of leading eCommerce companies.
  • Quantify and assess risks affecting the Wayflyer portfolio, ensuring informed decision-making.
  • Monitor and evaluate customer performance within the portfolio.
  • Collaborate with the analytics and operations teams to develop tools that enhance reporting quality and provide valuable insights.
  • Collaborate closely with management to develop and implement new processes and refine existing products.
  • Act as the key contact for external service providers, legal advisors, and relevant authorities regarding debt collection matters of our German business.

Requirements

  • (i) university degree in law or (ii) university degree in another relevant subject, provided that the candidate has passed the official debt collection examination in Germany (Inkasso-Sachkundelehrgang)
  • 2+ years of relevant professional experience in law, debt collection, insolvency administration or closely related field;
  • ACA/ACCA/CIMA/CFA qualification is a plus but not essential
  • Previous background in an insolvency, restructuring or debt collections environment is strongly preferred
  • Fluency in German and English is required;
  • You enjoy the challenge of collaborating with cross-functional teams across an organisation.
  • You’re articulate, a self-starter, and a detail oriented, go-getter.
Benefits
  • 25 days of paid annual leave
  • Private healthcare
  • Life insurance
  • Critical illness cover
  • Pension plan
  • Generous parental and adoptive leave
  • Equity scheme
  • Work remotely from anywhere for 60 days a year
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
debt collectionfinancial analysisrisk assessmentlegal strategiespayment structureseCommerce operationsinsolvency administrationprocess developmentreporting quality enhancementcustomer performance monitoring
Soft Skills
relationship buildingsensitivityprofessionalismcollaborationarticulate communicationself-starterdetail orientedgo-getter
Certifications
university degree in lawuniversity degree in relevant subjectdebt collection examination in GermanyACAACCACIMACFA