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WayFinder Logistics

IT Manager

WayFinder Logistics

IT Manager at WayFinder Logistics focused on technical assistance in hybrid work environment. Overseeing IT systems, troubleshooting issues, and educating team members for productivity improvement.

Posted 7/19/2026full-timeChicago • Illinois • 🇺🇸 United StatesJunior💰 $80,000 - $100,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in troubleshooting and resolving software and hardware issues while providing exceptional customer service. Proficient in Microsoft 365 products and effective communication skills to collaborate with team members.

Highest-signal resume keywords
Troubleshooting Software IssuesTroubleshooting Hardware IssuesMicrosoft 365 ProficiencyCustomer Service SkillsCommunication Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
TroubleshootingDevice ManagementProblem ResolutionField SupportInformation Technology
Soft Skills
Interpersonal SkillsVerbal CommunicationWritten Communication
Tools & Technologies
Microsoft 365
Certifications & Qualifications
Bachelor's Degree in Computer ScienceBachelor's Degree in Information Technology
Industry Keywords
Information TechnologyField SupportCustomer Service

About the role

Key responsibilities & impact
  • Identify, investigate, and resolve problems with computer software and hardware
  • Field support calls, chat, email, and/or other communication from team members
  • Oversee device management and assignment
  • Collaborate with other team members to research and resolve problems

Requirements

What you’ll need
  • Bachelor's degree in computer science, information technology, or related field
  • 1-3 years of experience in Information Technology or related field
  • Excellent verbal and written communication skills
  • Excellent interpersonal and customer service skills
  • Proficient with Microsoft 365 products and services

Benefits

Comp & perks
  • Paid time off
  • Professional development opportunities
  • Health insurance