Supervisor/Manager
Claire's
General Manager
Wawa, Inc.
full-time
Posted on:
Location Type: Office
Location: Nashville • Tennessee • 🇺🇸 United States
Visit company websiteSalary
💰 $70,000 - $85,000 per year
Job Level
Mid-LevelSenior
About the role
- Oversee daily store operations, ensuring safety, service, and efficiency while maintaining compliance with audits, policies, and all regulations.
- Own accountability to meet or exceed performance targets by reviewing financial reports and executing merchandise and inventory plans.
- Analyze trends, control costs, reduce waste, and manage cash procedures to ensure profitability.
- Monitor trends and proactively collaborate with peers to develop action plans that drive optimal results.
- Ensure store-wide safety, service, and operational excellence by executing policies, driving compliance, managing safety programs, and implementing continuous improvement initiatives.
- Champion company initiatives, communicate the “why” behind changes, and ensure successful implementation and long-term adoption of programs and processes.
- Create an inclusive, collaborative team culture focused on achievement, motivation and customer service.
- Hire, train, and develop a high-performing team through coaching, performance management, and ongoing feedback.
- Support leadership development and drive a culture of excellence through formal talent management processes, training and onboarding.
- Maintain proper coverage in a 24/7 environment through strategic scheduling and resource allocation.
- Ensure a seamless and satisfying shopping experience by actively responding to customer feedback, resolving issues, and creating plans to exceed expectations.
Requirements
- High School Diploma or GED equivalent
- Flexible availability to work various shifts, including weekends, and holidays, to meet business needs
- Proven leadership experience in fast-paced retail, food service, or fuel environments
- Proven ability to coach, develop, and inspire career growth in individuals
- Excellent communication, customer service, and relationship-building skills
- Highly organized, detail-oriented, and able to manage multiple priorities independently
- Skilled in problem-solving, critical thinking, and decision-making
- Solid understanding of store financials and their impact on business performance
- Demonstrated ability to proactively recognize trends and drive change to achieve optimal business results.
Benefits
- medical
- dental
- vision and mental health benefits
- ESOP (Employee Stock Ownership Plan)
- 401(k) + matching
- Education Assistance Program
- store discounts
- paid time off
- paid parental leave
- access to additional benefit and wellness programs
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
financial analysisinventory managementcost controlcash managementperformance managementschedulingtrend analysiscompliance managementcontinuous improvementcustomer service
Soft skills
leadershipcoachingcommunicationrelationship buildingorganizational skillsproblem-solvingcritical thinkingdecision-makingteam developmentmotivation
Certifications
High School DiplomaGED
