Wawa, Inc.

General Manager

Wawa, Inc.

full-time

Posted on:

Location Type: Office

Location: Halethorpe • Maryland • 🇺🇸 United States

Visit company website
✨ AI Apply
Apply

Salary

💰 $70,000 - $85,000 per year

Job Level

Junior

About the role

  • Oversee daily store operations, ensuring safety, service, and efficiency while maintaining compliance with audits, policies, and all regulations.
  • Own accountability to meet or exceed performance targets by reviewing financial reports and executing merchandise and inventory plans.
  • Analyze trends, control costs, reduce waste, and manage cash procedures to ensure profitability.
  • Monitor trends and proactively collaborate with peers to develop action plans that drive optimal results.
  • Ensure store-wide safety, service, and operational excellence by executing policies, driving compliance, managing safety programs, and implementing continuous improvement initiatives.
  • Champion company initiatives, communicate the “why” behind changes, and ensure successful implementation and long-term adoption of programs and processes.
  • Create an inclusive, collaborative team culture focused on achievement, motivation and customer service.
  • Hire, train, and develop a high-performing team through coaching, performance management, and ongoing feedback.
  • Support leadership development and drive a culture of excellence through formal talent management processes, training, and onboarding.
  • Maintain proper coverage in a 24/7 environment through strategic scheduling and resource allocation.
  • Ensure a seamless and satisfying shopping experience by actively responding to customer feedback, resolving issues, and creating plans to exceed expectations.

Requirements

  • High School Diploma or GED equivalent
  • Flexible availability to work various shifts, including weekends, and holidays, to meet business needs
  • Proven leadership experience in fast-paced retail, food service, or fuel environments
  • Proven ability to coach, develop, and inspire career growth in individuals
  • Excellent communication, customer service, and relationship-building skills
  • Highly organized, detail-oriented, and able to manage multiple priorities independently
  • Skilled in problem-solving, critical thinking, and decision-making
  • Solid understanding of store financials and their impact on business performance
  • Demonstrated ability to proactively recognize trends and drive change to achieve optimal business results.
Benefits
  • medical
  • dental
  • vision
  • mental health benefits
  • ESOP (Employee Stock Ownership Plan)
  • 401(k) + matching
  • Education Assistance Program
  • store discounts
  • paid time off
  • paid parental leave
  • access to additional benefit and wellness programs

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
financial analysisinventory managementcost controlcash managementperformance managementschedulingtrend analysiscompliance managementcontinuous improvementcustomer service
Soft skills
leadershipcoachingcommunicationrelationship buildingorganizational skillsproblem-solvingcritical thinkingdecision-makingteam collaborationmotivation
Certifications
High School DiplomaGED