Watts Water Technologies

Lead QAD Business Analyst

Watts Water Technologies

full-time

Posted on:

Location Type: Remote

Location: Remote • Massachusetts • 🇺🇸 United States

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Salary

💰 $130,000 - $146,000 per year

Job Level

Senior

Tech Stack

ERPITSMJavaLinuxSDLCSQL

About the role

  • Provide advanced QAD (MFG/Pro) functional and technical support, delivering solutions for projects and system change requests.
  • Manage and prioritize service and change requests, including problem resolution, enhancements, configuration changes, and new features.
  • Manage expectations with key stakeholders (Customers, PM’s and Business Analysts. Etc.) as to delivery and status of the deliverables.
  • Develop detailed technical specifications based on functional requirements to ensure high-quality implementation.
  • Review, analyze, construct, and modify business application systems including coding, testing, debugging, and deployment.
  • Understand business and technical requirements and translate them into well-designed, scalable solution plans.
  • Follow and enhance established standards for design, development, source code management, and deployments.
  • Troubleshoot and resolve complex production issues, performing root-cause analysis and implementing long-term corrective actions.
  • Provide on-call business critical production support as required.
  • Participate actively in design reviews, offering practical and scalable recommendations for improvements.
  • Contribute knowledge and expertise to peers to ensure consistency, quality across the ERP landscape.
  • Support training and knowledge transfer to business users during implementations, upgrades, or process enhancements.
  • Ensure project deliverables meet required quality standards and are delivered on time and within scope.

Requirements

  • Bachelor's degree in Computer Science, Information Systems, or related discipline preferred
  • Minimum 10 years of IT experience, including extensive Progress 4GL development and hands-on QAD ERP support
  • Strong functional background in manufacturing business processes, with several years of QAD configuration and support experience
  • Proven implementation and troubleshooting experience with QAD ERP systems (minimum 6 years) in a manufacturing environment
  • Experience with QAD eB2.1 module development (required); Progress Version 10+ preferred.
  • Experience with EDI, QAD CIM load tools, and related integration methods.
  • Technical proficiency in Progress 4GL; knowledge of SQL, XML, Java, and Linux is a plus.
  • Strong understanding of SDLC principles and IT Service Management processes (ITIL preferred).
  • Self-motivated, independent, and capable of delivering high-quality work with minimal supervision.
  • Strong communication and collaboration skills, with the ability to work effectively across multiple Lead-level peers and business teams.
Benefits
  • Competitive compensation based on your skills, qualifications and experience
  • Comprehensive medical and dental coverage, retirement benefits
  • Family building benefits, including paid maternity/paternity leave
  • 10 paid holidays and Paid Time Off
  • Continued professional development opportunities and educational reimbursement
  • Additional perks such as fitness reimbursements and employee discount programs

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
QAD (MFG/Pro)Progress 4GLQAD eB2.1EDISQLXMLJavaLinuxSDLCITIL
Soft skills
problem resolutionstakeholder managementcommunicationcollaborationself-motivatedindependenthigh-quality worktrainingknowledge transferdesign review
Certifications
Bachelor's degree in Computer ScienceBachelor's degree in Information Systemsrelated discipline