People Ops Lead, AI-Forward

WATI

People Ops Lead managing complete HR operations like onboarding and offboarding. Utilizing AI tools to optimize HR processes in a global hybrid environment.

Posted 5/1/2026full-timeBengaluru • 🇮🇳 IndiaSeniorWebsite

About the role

Key responsibilities & impact

Run the end-to-end onboarding and offboarding experience for a global hybrid and remote team - first-day setup, access provisioning, exit logistics, and everything in between.
Partner closely with the Talent team to ensure pre-onboarding documentation is complete, accurate, and ready before day one.
Continuously redesign these flows so they feel high-touch to the employee while running with minimal manual lift.
Serve as the business owner of our HRIS — configuration, workflows, data integrity, user permissions, and system health.
Manage the relationship with our HRIS Account Manager: roadmap conversations, escalations, contract renewals, and feature adoption.
Drive integrations between the HRIS and adjacent tools (Slack, Claude Ai, ATS etc.) wherever possible to streamline process and optimization.
Maintain the HRIS as the single source of truth for people data, with audit-ready records and clear access controls.
Produce the monthly month-over-month payroll variance report with clear commentary on what changed and why.
Own quarterly ESOP reporting for management — accuracy, timeliness, and a story leaders can act on.
Audit existing People Ops workflows and identify where AI tooling, automation, or smarter system design can remove manual work.
Build prompt libraries, SOPs, and lightweight internal tools the rest of the People team can adopt with confidence.
Support ad hoc projects such as Compensation & Benefits analysis, benchmarking, headcount planning, and org-wide People initiatives as priorities shift.

Requirements

What you’ll need

6 + years in HR Operations, People Ops, or a closely adjacent role, with hands-on ownership of onboarding/offboarding.
Strong HRIS administrator experience — you’ve configured workflows, managed data, run reports, and owned a vendor relationship (BambooHR, HiBob, Workday, Rippling, Darwinbox, Keka, or similar).
Comfortable working with people data: payroll variance, headcount, ESOP, attrition you can pull it, validate it, and explain it.
Genuinely AI-savvy: actively using LLMs in your daily work, building prompts that produce reliable output, and a clear point of view on where AI does and doesn’t belong in HR.
Process-minded: you instinctively document, standardize, and look for the next thing to automate.
Excellent written communication — you can write a clear policy, a clean SOP, and a tactful offboarding email.
Experience supporting a globally distributed, hybrid/remote workforce.

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account WATI Website LinkedIn All Job Openings 11 - 50 employees Founded 2021 🤖 Artificial Intelligence 🔌 API ☁️ SaaS Artificial Intelligence
API
SaaS WATI is a company that provides a communication platform leveraging the WhatsApp Business API to enhance marketing, sales, service, and customer support automation. By integrating various functionalities such as chatbots and analytics, WATI assists businesses in scaling customer interactions efficiently. Its services include managing conversations, providing personalized content, and connecting businesses with their audience through WhatsApp, Facebook, and Instagram, making it a robust solution for companies aiming to improve customer engagement and operational efficiency across digital channels. People Ops Lead, AI-Forward 🔥 30 minutes ago 🏢🏡 Bengaluru – Hybrid ⏰ Full Time 🟠 Senior 🤖 Artificial Intelligence Apply Now Find Hiring Managers Customize resume for this job Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Run the end-to-end onboarding and offboarding experience for a global hybrid and remote team - first-day setup, access provisioning, exit logistics, and everything in between.
Partner closely with the Talent team to ensure pre-onboarding documentation is complete, accurate, and ready before day one.
Continuously redesign these flows so they feel high-touch to the employee while running with minimal manual lift.
Serve as the business owner of our HRIS — configuration, workflows, data integrity, user permissions, and system health.
Manage the relationship with our HRIS Account Manager: roadmap conversations, escalations, contract renewals, and feature adoption.
Drive integrations between the HRIS and adjacent tools (Slack, Claude Ai, ATS etc.) wherever possible to streamline process and optimization.
Maintain the HRIS as the single source of truth for people data, with audit-ready records and clear access controls.
Produce the monthly month-over-month payroll variance report with clear commentary on what changed and why.
Own quarterly ESOP reporting for management — accuracy, timeliness, and a story leaders can act on.
Audit existing People Ops workflows and identify where AI tooling, automation, or smarter system design can remove manual work.
Build prompt libraries, SOPs, and lightweight internal tools the rest of the People team can adopt with confidence.
Support ad hoc projects such as Compensation & Benefits analysis, benchmarking, headcount planning, and org-wide People initiatives as priorities shift. 🎯 Requirements
6 + years in HR Operations, People Ops, or a closely adjacent role, with hands-on ownership of onboarding/offboarding.
Strong HRIS administrator experience — you’ve configured workflows, managed data, run reports, and owned a vendor relationship (BambooHR, HiBob, Workday, Rippling, Darwinbox, Keka, or similar).
Comfortable working with people data: payroll variance, headcount, ESOP, attrition you can pull it, validate it, and explain it.
Genuinely AI-savvy: actively using LLMs in your daily work, building prompts that produce reliable output, and a clear point of view on where AI does and doesn’t belong in HR.
Process-minded: you instinctively document, standardize, and look for the next thing to automate.
Excellent written communication — you can write a clear policy, a clean SOP, and a tactful offboarding email.
Experience supporting a globally distributed, hybrid/remote workforce. Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs SOC Detection Engineer, Cloud and AI Automation 🕒 March 20 Saviynt 501 - 1000 ☁️ SaaS 🔒 Cybersecurity 🏢 Enterprise Website LinkedIn All Job Openings SOC Detection Engineer developing security solutions for cloud applications and AI automation at Saviynt. Engaging in threat detection and engineering across various security platforms. 🏢🏡 Bengaluru – Hybrid 💰 $130M Private Equity Round on 2021-09 ⏰ Full Time 🟠 Senior 🔴 Lead 🤖 Artificial Intelligence Manager, AI Systems and Workflows 🕒 March 7 LSEG (London Stock Exchange Group) 10,000+ employees Website LinkedIn All Job Openings Manager leading digital transformation strategies using AI systems for incident response. Collaborating with various teams to optimize escalation management and improve service outcomes. 🏢🏡 Bengaluru – Hybrid ⏰ Full Time 🟡 Mid-level 🟠 Senior 🤖 Artificial Intelligence AWS Conversational AI Designer 🕒 February 18 Quantiphi 1001 - 5000 🤖 Artificial Intelligence 🏢 Enterprise 📚 Education Website LinkedIn All Job Openings AWS Conversational AI Designer role solving complex business problems at an AI-first digital engineering company. Collaborating with diverse teams in a hybrid work culture. 🏢🏡 Bengaluru – Hybrid 💰 Series A on 2019-12 ⏰ Full Time 🟡 Mid-level 🟠 Senior 🤖 Artificial Intelligence Product Line Manager – AI/ML, Network Assurance 🕒 February 10 Ciena 5001 - 10000 📡 Telecommunications 🔧 Hardware Website LinkedIn All Job Openings Product Manager for AI/ML and agent-driven applications shaping automation solutions in telecom networks and transforming operational efficiencies. Collaborating across teams to deliver impactful automation features. 🏢🏡 Bengaluru – Hybrid 💰 Series C on 1995-12 ⏰ Full Time 🟠 Senior 🔴 Lead 🤖 Artificial Intelligence View More Artificial Intelligence Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

HRIS administrationonboardingoffboardingdata validationreportingprocess automationAI toolingSOP creationpayroll variance analysisESOP reporting

Soft Skills

communicationprocess-mindeddocumentationstandardizationrelationship managementproblem-solvingattention to detailadaptabilitycollaborationtactfulness