Watchpoint Logistics, Inc.

Manager

• Execute the Company’s Freight Brokerage strategy to drive profit growth, expand market share, and create innovative solutions in order to meet organizational goals
• Oversee all aspects of team management including hiring, training, performance evaluations, and development.
• Foster a positive and productive work environment
• Expand and maintain a robust dedicated carrier network to ensure network capacity
• Manage carrier compliance, performance, routings, and carrier selection fostering carrier partnerships while identifying cost-saving and growth opportunities
• Ensure the consistent and reliable delivery of high-quality transportation services that meet or exceed customer expectations
• Identify and implement process improvements to enhance service quality, efficiency, and cost-effectiveness.
• Stay up to date with industry best practices and emerging technologies
• Maintain a strong safety culture and ensure compliance with all relevant regulations, including DOT, FMCSA, State and other applicable laws
• Build and maintain strong relationships with internal and external stakeholders, addressing their transportation needs and concerns effectively
• Collaborate with branch network leaders to ensure collaboration, issue resolution, process improvements, and identify and close new business opportunities,
• Provide market insights, competitive intelligence, and consultative guidance to sales teams
• Prepare and present regular reports on key performance indicators (KPIs), including service levels, carrier performance, margin analysis and team member productivity
• Analyze data to identify trends and opportunities for improvement

Freight Brokerage Manager