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Department Supervisor
WastequipDepartment Supervisor coordinating waste-container repairs for Wastequip, North America’s waste-handling equipment manufacturer. Leading technicians, welders, and painters while managing customer work orders in Houston.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong leadership and team management skills while ensuring customer satisfaction through effective communication and performance monitoring. Proficient in troubleshooting mechanical and electrical components related to refuse container repair.
Highest-signal resume keywords
Team LeadershipCustomer ServiceTroubleshooting Electrical ComponentsGeneral Mechanical AbilitiesPerformance Monitoring
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Supervisory ExperienceTroubleshooting Hydraulic ComponentsReading InstructionsMechanical AbilitiesWork Order Management
Soft Skills
Communication SkillsCustomer InteractionFeedback Provision
Industry Keywords
Commercial Trash CansRoll-OffsRefuse ContainersOnsite RepairOffsite Repair
About the role
Key responsibilities & impact- Coordinate the activities of Technicians, Welders, and Painters repairing customer refuse containers onsite and offsite
- Assign work orders to appropriate team members to meet customer commitments
- Provide leadership and guidance to ensure work matches customer or service-order requests
- Monitor and evaluate staff performance
- Communicate goals and expectations and provide timely feedback
- Interact with customers to provide status updates, obtain information, and maintain customer satisfaction
- Provide daily work-order progress updates to management
- Work with team members to resolve issues or request support
- Travel by vehicle to customer locations, either driving or as a passenger
- Perform other duties as assigned
Requirements
What you’ll need- 3+ years’ experience as a supervisor
- Knowledge of commercial trash cans and roll-offs
- Experience leading teams
- Ability to read and comprehend verbal and written instructions
- Able to troubleshoot electrical and hydraulic components
- General mechanical abilities
- Good customer service skills
- Ability to ride in a vehicle for long periods of time
Benefits
Comp & perks- 2 Medical Plan Options - Base HSA (High Deductible) and Buy-Up Medical Plans
- Prescription (Rx) Insurance
- Health Savings Account (HSA)
- 2 Dental Plan Options - Base Dental and Buy-Up Dental Plans
- Vision Insurance
- Flexible Spending Accounts (FSA’s)
- Health Care FSA
- Dependent Care FSA
- Company Paid Base Life Insurance
- Company Paid Accident, Death & Dismemberment Insurance
- Company Paid Business Travel Accident Insurance
- Company Paid Disability Insurance
- Short-Term Disability (STD) and Base Long-Term Disability (LTD) Insurance
- Employee Assistance Program (EAP)
- Voluntary Hospital, Accident & Critical Illness (Cancer) Insurance
- 401(K) Retirement Plan with 50% Company Match
- Voluntary Pet Insurance
- Vacation and Personal/Sick Time
- Paid Grandparent Leave
- Paid Bonding Leave
- Adoption Assistance
- Education Assistance (Tuition Reimbursement)
- 10 paid company holidays
- Professional development and career growth opportunities
- Company training, off-site classes, cross-divisional experiences, and collaborative projects