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Department Supervisor
WastequipDepartment Supervisor coordinating technicians, welders, and painters repairing refuse containers for Wastequip, North America’s waste-handling equipment manufacturer. Managing work orders, customer updates, and team performance in Houston.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong leadership and team management skills while ensuring customer satisfaction through effective communication and performance monitoring. Proficient in troubleshooting mechanical and electrical components related to commercial refuse containers.
Highest-signal resume keywords
Team LeadershipCustomer ServiceTroubleshooting Electrical ComponentsGeneral Mechanical AbilitiesPerformance Monitoring
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Troubleshooting Hydraulic ComponentsReading Verbal InstructionsReading Written InstructionsAssigning Work OrdersRepairing Refuse Containers
Soft Skills
Communication SkillsProviding FeedbackInteracting with Customers
Industry Keywords
Commercial Trash CansRoll-OffsCustomer CommitmentsStaff Performance Evaluation
About the role
Key responsibilities & impact- Coordinate the activities of all staff, including Technicians, Welders, and Painters, repairing customer refuse containers onsite and offsite
- Assign work orders to appropriate team members to meet customer commitments
- Provide leadership and guidance to ensure work matches customer or service-order requests
- Monitor and evaluate staff performance
- Communicate goals and expectations and provide timely feedback
- Interact with customers to provide status updates, obtain information, and maintain customer satisfaction
- Provide daily work-order progress updates to management
- Work with team members to resolve issues or request support
- Travel by vehicle to customer locations, either driving or as a passenger
- Perform other duties as assigned
Requirements
What you’ll need- 3+ years’ experience as a supervisor
- Knowledge of commercial trash cans and roll-offs
- Experience leading teams
- Ability to read and comprehend verbal and written instructions
- Able to troubleshoot electrical and hydraulic components
- General mechanical abilities
- Good customer service skills
- Ability to ride in a vehicle for long periods of time
Benefits
Comp & perks- 2 Medical Plan Options - Base HSA (High Deductible) and Buy-Up Medical Plans
- Prescription (Rx) Insurance
- Health Savings Account (HSA)
- 2 Dental Plan Options - Base Dental and Buy-Up Dental Plans
- Vision Insurance
- Flexible Spending Accounts (FSA’s), including Health Care FSA and Dependent Care FSA
- Company Paid Base Life Insurance
- Company Paid Accident, Death & Dismemberment Insurance
- Company Paid Business Travel Accident Insurance
- Company Paid Disability Insurance
- Short-Term Disability (STD) and Base Long-Term Disability (LTD) Insurance
- Employee Assistance Program (EAP)
- Voluntary Hospital, Accident & Critical Illness (Cancer) Insurance
- 401(K) Retirement Plan with 50% Company Match
- Voluntary Pet Insurance
- Vacation and Personal/Sick Time
- Paid Grandparent Leave
- Paid Bonding Leave
- Adoption Assistance
- Education Assistance (Tuition Reimbursement)
- 10 paid company holidays
- Company training, off-site classes, cross-divisional experiences, and collaborative projects