Account Manager

Waste Logic Inc

Account Manager growing B2B waste and recycling client relationships across Canada. Driving retention, profitability, service optimization, and sustainability improvements for business clients.

Posted 8/6/2026full-timeRemote • 🇨🇦 CanadaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong analytical skills and strategic mindset to develop client-focused plans and optimize service delivery. Proven ability in relationship management, client retention, and effective negotiation within the B2B industrial service sector.

Highest-signal resume keywords

B2B Client Partnership ManagementClient Retention StrategiesData Analysis and InterpretationNegotiation SkillsCRM Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data AnalysisAccount Management ProcessesCustomer Retention StrategiesNegotiation TacticsPresentation Techniques

Soft Skills

Verbal CommunicationWritten CommunicationOrganizational SkillsCritical ThinkingAdaptability

Tools & Technologies

Microsoft OfficeSalesforceHubSpot

Certifications & Qualifications

Diploma or Degree in BusinessMarketingCommunications

Industry Keywords

Waste and Recycling IndustryIndustrial Service-Based IndustryClient Portfolio ManagementService ImprovementWaste Diversion Goals

About the role

Key responsibilities & impact

Meet or exceed quarterly and yearly gross profit targets, working closely with the Director of Account Management
Conduct regular in-person or online client meetings to review performance, discuss waste diversion efforts, and set new goals
Develop strategic plans aligned with client needs and objectives
Review sensor reports and recommend system optimization solutions, including new equipment, service changes, or vendor adjustments
Monitor customer activity and suggest service improvements based on client needs, seasonal changes, or business shifts
Provide signage, training, and other resources to reduce contamination and meet waste diversion goals
Act as an escalation point for service issues and operational requests
Manage and expand the client portfolio while executing partnership strategies that drive business growth
Serve as the trusted advisor and primary point of contact, providing personalized service, proactive support, and innovative solutions
Assist with other account management tasks as required

Requirements

What you’ll need

Strong analytical skills with the ability to interpret data and make actionable recommendations
Excellent verbal and written communication skills
Familiarity with French beneficial but not essential
Proven experience in relationship management and customer retention
Strong negotiation skills and a strategic mindset
Excellent organizational skills and ability to prioritize tasks
Ability to think critically and problem-solve in a fast-paced environment
Flexible and adaptable to change
3+ years in a B2B client partnership/account management role in an industrial service-based industry
Experience in the waste and recycling industry beneficial but not essential
Proven track record in client retention and maintaining and growing long-term business relationships
Knowledge of account management processes, customer retention strategies, and best practices for growing and nurturing B2B relationships
Understanding of effective negotiation tactics and presentation techniques
Strong Microsoft Office skills, including Excel, PowerPoint, and Word
Proficiency in CRM systems such as Salesforce, HubSpot, or similar
Diploma or Degree in Business, Marketing, Communications, or equivalent work experience in B2B sales and account management
Availability to work 8am to 4pm, Mondays to Fridays
Ability to work remotely from Quebec

Benefits

Comp & perks

Competitive base salary and commission plan
Full benefits package including Extended Health, Dental, Life, AD&D, LTD, Critical Illness, Employee and Family Assistance Program
Opportunities for growth and professional development
Paid time off, sick days and flex days