Senior Manager, Client Services

Wasserman

Senior Manager overseeing client services within THE·TEAM, delivering successful signage and branding projects in the sports and entertainment industries. Collaborating closely with clients and overseeing project delivery across diverse events.

Posted 5/17/2026full-timeHook • 🇬🇧 United KingdomSeniorWebsite

About the role

Key responsibilities & impact

Role management of client accounts and events
Project planning and operational delivery of extensive signage and branding projects
Client management, budgeting, feasibility reviews and implementation
On-site crew management and stakeholder liaison
Creation of project and signage programs, budgets and project documentation
Clear and timely internal communications with studio, production and logistics teams
Management of program deadlines with clients
Understand and manage client's objectives, priorities and expectations
Line management and direction to other team members
Promote best practice in Health and Safety across projects
Ensure contract terms are understood and met
Build strong relationships, providing strategic advice to clients
Senior oversight and day-to-day budget control
Proactively drive and champion sustainability policy innovation

Requirements

What you’ll need

Strong project management experience across operational planning and delivery, to challenging timeframes
Collaborative and clear approach to commercial development and communication
Strong in relationship management and diplomacy
Ability to handle numerous tasks simultaneously, prioritising and delegating where required
Excellent organizational and communication skills
Ability to think on your feet, evaluate risks and take decisions to resolve issues
Confident taking the financial lead on projects and client accounts
Promoting collaboration and cooperation across our business
Comfortable working with and managing groups of cross-functional teams
Desire to work in an environment where co-workers challenge each other's thinking
Entrepreneurial, analytical, strategic and creatively inquisitive
Must possess a strong work ethic and thrive in a fast-paced environment
Professional attitude at all times, coupled with an enthusiasm to succeed and an approachable attitude
Ability to motivate others and always lead by example

Benefits

Comp & perks

Health and Safety processes adherence
Knowledge sharing within the team and wider business
Support and development of team members
Sustainability policy alignment with clients

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

project managementbudgetingoperational planningsignage programsfeasibility reviewsrisk evaluationsustainability policyhealth and safety best practicesclient account managementstakeholder liaison

Soft Skills

relationship managementdiplomacyorganizational skillscommunication skillscollaborationdelegationstrategic thinkinganalytical skillscreativitywork ethic