Senior Director, Experiential Ops – Production

Wasserman

Senior Director overseeing experiential projects at THE·TEAM, ensuring successful delivery and client satisfaction. Managing large-scale events and vendor relationships within a collaborative team environment.

Posted 4/29/2026full-timeBrooklyn • New York, North Carolina • 🇺🇸 United StatesSenior💰 $120,000 - $140,000 per yearWebsite

About the role

Key responsibilities & impact

Responsible for overseeing and managing various large-scale project teams for events from planning through execution
Work in a collaborative manner with all THE·TEAM account teams to ensure flawless project delivery against the client’s objectives and agreed budget
Manage vendor relationships with audio, lighting, staging, fabrication, graphics, digital technology, venues, labor, and other project executional vendor partnerships as necessary to ensure that all agency suppliers meet THE·TEAM standards of sustainability, ethical purchasing, diversity, quality control and pricing structure
Manage the workstreams of multiple account teams and help define the team structure, roles & responsibilities on a project-to-project basis
Develop, manage and reconcile project budgets of $4M+, responsible for ensuring that projects are correctly budgeted for and meet expected financial targets
Develop production schedules, run of shows, and enforce deliverable dates key to program success
Responsible for building and maintaining effective client relationships, ensuring that all client needs are addressed in a timely fashion throughout the duration of projects
Manage and develop the relationships with THE·TEAM trusted suppliers and third parties, throughout the duration of the project
Manage project teams across multiple client accounts, providing guidance and leadership, communicating a vision, and challenging the team to achieve goals
Resource and staff teams for all current and forecasted projects
Creates a positive, collaborative, teamwork environment based on the company culture and values
Provide leadership for account teams, including coaching, professional development and training, while guiding team on deliverables to ensure best practices with project management
Cultivates account-specific collaboration and has awareness of nuances within individual account teams and continually guides and evolves team process, serving as a trusted resource on integrated teams
Contributes to business development efforts for new revenue opportunities with existing clients and potential clients

Requirements

What you’ll need

Minimum of a Bachelor's Degree
12+ years relevant / increasing operations experience (preferably in the experiential agency, sports or entertainment field)
Ability to remain calm under pressure, work on multiple projects simultaneously and achieve deadlines
Demonstrate an in-depth understanding of the experiential landscape and proven ability to deliver projects from the ground up
Confidence to present and communicate with senior clients as well as the ability to independently craft complex, nuanced written communications for internal and external outreach
Capable of navigating tough issues and influencing those involved toward a desired outcome
Ability to foresee issues developing before they arise and develop a solution as needed
Must be comfortable working as an integral part of a team environment
Continuously demonstrates solution-oriented mentality
Lead and inspire other team members, generate positive morale
Ability to multi-task and prioritize workload while coordinating with others to proactively meet deadlines
Strong attention to detail and highly organized
Thrive in a fast-paced environment and possess a ‘can-do’ attitude at all times.

Benefits

Comp & perks

Professional Development : Take advantage of our learning and development programs, mentorship opportunities, and career advancement support.
Generous Time Off : Enjoy generous paid time off and holiday allowances to recharge and spend time with loved ones.
Parental Leave : We provide paid parental leave to support your family during important life events.
Retirement Plan : 401k plan including contribution matching.
Healthcare : Medical, dental, vision, FSA/HSA, life and disability coverage options.
Ancillary : Critical illness, identity protection, pet insurance, 529 plans and more.
Commuter Benefits : Access support for travel and commuting needs, where available.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

project managementbudget managementproduction schedulingvendor managementevent planningfinancial reconciliationteam leadershipclient relationship managementbusiness developmentproblem-solving

Soft Skills

collaborationcommunicationcalm under pressuremulti-taskingattention to detailorganizational skillssolution-oriented mentalityinfluencingcoachingteam morale

Certifications

Bachelor's Degree