Insurance Billing/Collection Assistant II – Anesthesiology

WashU IT

Insurance billing assistant reviewing patient accounts and resolving physician-service claims for Washington University in St. Louis.

Posted 9/2/2026full-timeSt. Louis • Montana • 🇺🇸 United StatesJuniorMid-Level💰 $18 - $26 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in insurance billing and collection processes, utilizing Epic and other system tools for efficient claim management and resolution. Proven ability to meet quality assurance standards and effectively communicate with management and staff.

Highest-signal resume keywords

Insurance BillingMedical CollectionEpic System ProficiencyQuality Assurance StandardsBookkeeping Experience

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Insurance Follow-UpClaim SubmissionInvoice ResolutionEligibility VerificationRemittance ProcessingAuthorization InquiriesFinancial Classification ManagementData EntryAccount ReviewPayer Website Navigation

Soft Skills

CommunicationProblem-SolvingInterpersonal SkillsAttention to DetailTime Management

Tools & Technologies

EpicClaim Status ToolsSystem ToolsPayer Websites

Industry Keywords

Medical BillingHealthcare CollectionsPatient AccountsFinancial Best PracticesPre-Employment Screening

About the role

Key responsibilities & impact

Perform insurance follow-up billing and collection duties across financial classifications to ensure timely and accurate payment of physician charges
Review patient accounts for accurate insurance, eligibility, invoice resolution, correspondence, remittances, additional information requests, and appropriate handling
Use Epic, system tools, and payer websites for claim submission, claim status, attachments, eligibility, and authorization/referral inquiries
Meet Quality Assurance and meaningful efficiency standards for daily invoice/account work
Follow departmental best practices for one-touch resolution
Interact with management and staff to discuss issues
Perform other duties assigned by the supervisor and/or manager

Requirements

What you’ll need

High school diploma or equivalent high school certification or combination of education and/or experience
2 years of experience in a bookkeeping/accounting and/or medical collection setting
Ability to perform essential functions satisfactorily
External candidates receiving an offer must complete pre-employment screening, including criminal background check and applicable checks, drug screen, employment and education or licensure/certification verification, physical examination, vaccinations and/or governmental registry checks
No specific certification/professional license required
Driver's license not required

Benefits

Comp & perks

Up to 22 days of vacation
10 recognized holidays
Sick time
Competitive health insurance packages with priority appointments and lower copays/coinsurance
Free Metro transit U-Pass for eligible employees
Defined contribution 403(b) Retirement Savings Plan, with employee and university contributions starting at 7%
Wellness challenges
Annual health screenings
Mental health resources
Mindfulness programs and courses
Employee assistance program (EAP)
Financial resources
Access to dietitians
4 weeks of caregiver leave to bond with your new child
Family care resources for continued childcare needs
Adult care resources
Tuition covered for employees and their families, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years