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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing student accounting processes, including compliance with financial regulations and effective leadership in a billing environment. Proficient in analyzing workflows and implementing improvements while ensuring accuracy and integrity in financial transactions.
Highest-signal resume keywords
Student Accounting ManagementLeadership in Billing DepartmentWorkday Student ProficiencyAccounts Receivable ExperienceCustomer Service Excellence
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Workflow AnalysisFinancial ComplianceDelinquent Receivable Management1098T Process AssistanceEIB Uploads Management
Soft Skills
Problem SolvingStaff Training and DevelopmentProfessional Communication
Tools & Technologies
ServiceNowWorkday Student
Industry Keywords
Accounts ReceivableBilling ProceduresInternal ControlsFinancial TransactionsUnclaimed Property Reporting
Tech Stack
Tools & technologiesServiceNow
About the role
Key responsibilities & impact- Responsible for the full range of workflow and analysis within the Student Accounting department
- Serve as a leader in the department while maintaining accuracy and integrity of work
- Manage the late fee process within Workday Student, ensuring accuracy and compliance with established procedures
- Serve as the primary contact for ServiceNow tickets and EIB uploads for the Student Accounting department
- Oversee stale-dated check activity and determine accounts eligible for reporting and remitting to unclaimed property
- Train and develop staff
- Recommend and implement changes to workflow, policies and procedures while maintaining internal controls
- Analyze and make decisions to solve problems and address special requests
- Assist the supervisor with the annual 1098T process
- Manage delinquent student receivable balances
- Provide professional and courteous customer service to students, parents and University departments with respect to financial transactions on student accounts
Requirements
What you’ll need- Bachelor’s degree or combination of education and/or experience may substitute for minimum education
- Relevant Experience (3 Years)
- Prior experience working as a leader in a billing or accounts receivable department or business university environment
Benefits
Comp & perks- Up to 22 days of vacation
- 10 recognized holidays
- Sick time
- Competitive health insurance packages with priority appointments and lower copays/coinsurance
- Free Metro transit U-Pass for eligible employees
- Defined contribution (403(b)) Retirement Savings Plan
- Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!
- 4 weeks of caregiver leave to bond with your new child
- Family care resources for childcare needs
- Tuition coverage for you and your family including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years
