Billing/Scheduling Associate II – Obstetrics and Gynecology

WashU IT

Billing/Scheduling Associate handling insurance information and patient scheduling for the Obstetrics and Gynecology department. Work involves counseling patients on financial assistance and scheduling appointments remotely.

Posted 6/25/2026full-timeRemote • Montana • 🇺🇸 United StatesJuniorMid-Level💰 $18 - $27 per hourWebsite

About the role

Key responsibilities & impact

Obtains insurance information from patients
Counsels alternative ways for financial assistance
Reviews schedule for new patients and makes updates when necessary
Calls patients with appointment time reminders
Processes internal physician referrals for clinical care
Explains billing process to patients
Assists with basic account maintenance activities
Assists patients with insurance questions regarding the billing process
Works with the Relatient patient reminder system results
Makes daily edits and temporary changes to provider scheduling templates based on physician input
Performs other duties as assigned

Requirements

What you’ll need

High school diploma or equivalent
Relevant Experience (3 Years)
Billing Systems
Customer Service
Epic EHR
Financial Information
Insurance
Interpersonal Communication
Medical Office Support
Microsoft Excel
Microsoft Office
Microsoft Word
Organizing
Prioritization
Scheduling
Third Party Claims

Benefits

Comp & perks

Up to 22 days of vacation
10 recognized holidays
Sick time
Competitive health insurance packages with priority appointments and lower copays/coinsurance
Free Metro transit U-Pass for eligible employees
Defined contribution (403(b)) Retirement Savings Plan
Wellness challenges
Annual health screenings
Mental health resources
Mindfulness programs and courses
Employee assistance program (EAP)
Financial resources
Access to dietitians
4 weeks of caregiver leave to bond with your new child
Family care resources for childcare needs
Cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Billing SystemsEpic EHRFinancial InformationInsuranceMicrosoft ExcelMicrosoft OfficeMicrosoft WordThird Party Claims

Soft Skills

Customer ServiceInterpersonal CommunicationOrganizingPrioritizationScheduling

Certifications

High school diploma or equivalent