Team Lead Operations – Ophthalmology

WashU IT

Team Lead Operations managing specific collections within a payor team in the Ophthalmology department. Overseeing staff and resolving operational issues to enhance team performance.

Posted 6/23/2026full-timeRemote • 🇺🇸 United StatesSenior💰 $21 - $31 per hourWebsite

About the role

Key responsibilities & impact

Leading team efforts on department specific collection within a payor
Assists staff with resolving department specific issues
Identifies and resolves department and payor trends
Assists staff with daily operational problems or backlog
Assists manager or supervisor with special projects
Identifies trends with department/payor
Motivates staff/promotes team effort and department goals

Requirements

What you’ll need

High school diploma or equivalent high school certification or combination of education and/or experience
No specific certification/professional license is required for this position
Insurance or Collection (2 Years) experience
Skills: ICD 9 and CPT Coding, ICD-9-CM
Driver's license: A driver's license is not required for this position

Benefits

Comp & perks

Up to 22 days of vacation
10 recognized holidays
Sick time
Competitive health insurance packages with priority appointments and lower copays/coinsurance
Free Metro transit U-Pass for eligible employees
Defined contribution (403(b)) Retirement Savings Plan with starting contributions at 7%
Wellness challenges, annual health screenings, mental health resources, mindfulness programs
Employee assistance program (EAP)
Financial resources, access to dietitians
4 weeks of caregiver leave to bond with your new child
Family care resources for continued childcare needs
Coverage of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

ICD 9 codingCPT codingICD-9-CM

Soft Skills

leadershipproblem-solvingteam motivationoperational support

Certifications

high school diplomahigh school certification