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Insurance Billing/Collection Assistant II – Business Office
WashU ITInsurance Billing/Collection Assistant handling follow-ups on insurance billing for physician’s services. Verifying claims and expediting payments from various payers, ensuring timely and accurate billing.
About the role
Key responsibilities & impact- Performs follow-up insurance billing and collection activities on a minimum of 30 claims per day
- Makes collection calls, verifying accuracy and completeness of claims
- Contacts insurance companies and collection agencies in regard to expediting payments from various payers for physician’s services
- Reviews patient accounts to verify the accuracy of information including insurance, eligibility, invoice resolution, correspondence, remittances, requests for additional information, or other appropriate handling
- Utilizes Epic, system tools, and payer websites for claim submission, claim status, attachments, eligibility, and authorization/referral inquiry
- Consistently meets the Quality Assurance (QA) and meaningful efficiency standards of working invoices/accounts each day
- Follows best practices for one-touch resolution as established within the department
- Interacts with management and staff members to discuss issues
- Performs other duties as assigned by the supervisor and/or manager
Requirements
What you’ll need- High school diploma or equivalent high school certification or combination of education and/or experience
- 2 years of experience in Bookkeeping/Accounting And/Or Medical Collection Setting
- No specific certification/professional license is required for this position
- Skills: Claims Resolution, Collections Strategies, Communication, Computer Literacy, Confidential Data Handling, Epic EHR, Health Insurance Billing, Health Insurance Portability & Accountability Act (HIPAA), ICD-10 Procedure Coding System, Insurance Follow Up, Medical Billing and Coding, Medical Terminology, Microsoft Excel, Microsoft Word, Office Equipment, Telephone System
Benefits
Comp & perks- Up to 22 days of vacation
- 10 recognized holidays
- sick time
- Competitive health insurance packages with priority appointments and lower copays/coinsurance
- Free Metro transit U-Pass for eligible employees
- Defined contribution (403(b)) Retirement Savings Plan, with contributions starting at 7%
- Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians
- 4 weeks of caregiver leave to bond with your new child
- Tuition coverage for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Claims ResolutionCollections StrategiesHealth Insurance BillingICD-10 Procedure Coding SystemMedical Billing and CodingMedical TerminologyComputer LiteracyConfidential Data Handling
Soft Skills
Communication