Training and Development Specialist – Continuous Improvement

WashU IT

Training Specialist designing and delivering technical training programs for workforce development at WashU. Fostering continuous improvement while creating engaging learning experiences for a diverse workforce.

Posted 6/16/2026full-timeWashington • Montana, Washington • 🇺🇸 United StatesMid-LevelSenior💰 $49,700 - $82,100 per yearWebsite

About the role

Key responsibilities & impact

Design, develop, and deliver technical training programs that support operational excellence, workforce capability, and continuous improvement.
Facilitate engaging in-person and virtual training sessions using advanced functionality in Zoom and Microsoft Teams, including troubleshooting.
Develop and manage training content within Workday Learning, including course creation, scheduling, registration, attendance tracking, and reporting.
Track and analyze key performance indicators (KPIs) to measure training effectiveness and inform continuous improvement strategies.
Create visually engaging training materials and communications using Canva, Excel, and PowerPoint.
Collaborate with stakeholders to assess training needs and develop scaffolded and differentiated learning solutions.
Evaluate training outcomes through assessments and feedback, providing actionable recommendations to leadership.
Coordinate logistics, including training schedules and room reservations (e.g., Archibus).
Deliver high-quality customer service while building strong relationships across teams and departments.
Support strategic workforce development initiatives and perform additional duties as assigned.

Requirements

What you’ll need

Bachelor’s degree or combination of education and/or experience may substitute for minimum education.
Curriculum/Content Development And Workshop Facilitation With Developing Content (3 Years).
Hands-on experience with Workday Learning or similar Learning Management Systems (LMS).
Demonstrated ability to differentiate and scaffold learning content.
Familiarity with technical training environments within operations, facilities, or similar industries.
Experience with Canva for creating visual training materials.
Professional Outcomes Assessment/Evaluation (3 Years).

Benefits

Comp & perks

Up to 22 days of vacation, 10 recognized holidays, and sick time.
Competitive health insurance packages with priority appointments and lower copays/coinsurance.
Free Metro transit U-Pass for eligible employees.
Defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.
Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!
4 weeks of caregiver leave to bond with your new child.
Family care resources are also available for your continued childcare needs.
WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

curriculum developmentcontent developmentworkshop facilitationtraining evaluationperformance indicators analysisdifferentiated learningscaffolded learningcustomer service

Soft Skills

collaborationcommunicationrelationship buildingproblem solving