Insurance Billing/Collections Assistant II – Program in Physical Therapy

WashU IT

Insurance Billing/Collections Assistant completing insurance verification and authorization processes. Entering patient information and ensuring maximum reimbursement efficiently with minimal supervision.

Posted 6/4/2026full-time🇺🇸 United StatesJuniorMid-Level💰 $17 - $25 per hourWebsite

About the role

Key responsibilities & impact

Complete insurance verification, examination, and tracking of insurance authorizations
Validate referral record accuracy
Enter demographic and insurance/referral information into patient medical record
Perform varied professional services to ensure therapy services are reviewed and completed efficiently
Ensure maximum reimbursement with all payers by securing necessary authorizations
Complete insurance verifications and update Epic EMR database
Perform specialized duties with minimal supervision
Copy and fax medical records as required
Contact necessary insurance companies for benefit verification and pre-certification of therapy procedures
Notify coding staff for missing or inaccurate coded services
Work with referring physician offices to provide updated orders
Verify ICD-10 diagnosis application with Epic database for follow-up visits
Collect data for internal/external requests
Maintain open communication with providers and referring physicians
Document and notify necessary parties of pre-certification when received
Review, follow-up, and reconciliation of pre-arrival, patient, and financial work queues as transpired
Provide support to patient/office and pre-arrival processes when required
Perform other duties as assigned

Requirements

What you’ll need

High school diploma or equivalent high school certification or combination of education and/or experience
2 years in Bookkeeping/Accounting or Medical Collection Setting
Skills: Not Applicable
A driver's license is not required for this position.

Benefits

Comp & perks

Up to 22 days of vacation
10 recognized holidays
Sick time
Competitive health insurance packages with priority appointments and lower copays/coinsurance
Free Metro transit U-Pass for eligible employees
Defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%
Wellness challenges
Annual health screenings
Mental health resources
Mindfulness programs and courses
Employee assistance program (EAP)
Financial resources
Access to dietitians
4 weeks of caregiver leave to bond with your new child
Family care resources for continued childcare needs
Cost of tuition covered for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

insurance verificationinsurance authorizationsdemographic data entrymedical record managementICD-10 codingEpic EMRbenefit verificationpre-certificationdata collectionfinancial reconciliation

Soft Skills

communicationattention to detailorganizational skillsindependenceproblem-solving

Certifications

high school diploma