Insurance Billing/Collection Assistant III – Surgery

WashU IT

Insurance Billing/Collection Assistant responsible for follow-up on insurance billing and collection activities. Handling communications with insurance companies and supporting customer service in a fully remote capacity.

Posted 7/30/2026full-timeRemote • Montana • 🇺🇸 United StatesMid-LevelSenior💰 $21 - $32 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in medical billing and coding, including proficiency in Epic EHR and HIPAA compliance. Capable of leading teams and training staff while effectively managing insurance follow-up and claims resolution.

Highest-signal resume keywords

Medical Billing And CodingEpic EHRClaims ResolutionInsurance Follow UpTeam Leadership

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Health Insurance BillingICD-10 Procedure Coding SystemCollections StrategiesComputer LiteracyConfidential Data Handling

Soft Skills

Telephone Communications

Tools & Technologies

Microsoft ExcelMicrosoft WordOffice Equipment

Industry Keywords

Insurance BillingPatient AccountsBilling And Collection ActivitiesCustomer ServiceSpecial Projects

About the role

Key responsibilities & impact

Performs advanced follow-up on insurance billing and collection activities
Makes collection calls and verifies the accuracy and completeness of insurance records and claims
Contacts insurance companies and/or collection agencies to expedite payments
Reviews patient accounts for accuracy
Utilizes Epic and payer websites for claim submission and status inquiries
Supports customer service unit in billing and collection questions
Assists with training new staff
May act as Team Lead and assist with special projects

Requirements

What you’ll need

High school diploma or equivalent high school certification or combination of education and/or experience
3 years of work experience in Billing or Insurance
Skills in Claims Resolution, Collections Strategies, Computer Literacy, Confidential Data Handling, Epic EHR, Health Insurance Billing, HIPAA, ICD-10 Procedure Coding System, Insurance Follow Up, Medical Billing and Coding, Medical Terminology, Microsoft Excel, Microsoft Word, Office Equipment, Team Leadership, Telephone Communications

Benefits

Comp & perks

Up to 22 days of vacation
10 recognized holidays
Sick time
Competitive health insurance packages with priority appointments and lower copays/coinsurance
Free Metro transit U-Pass for eligible employees
Defined contribution (403(b)) Retirement Savings Plan starting at 7%
Wellness challenges
Annual health screenings
Mental health resources
Mindfulness programs and courses
Employee assistance program (EAP)
Financial resources
Access to dietitians
4 weeks of caregiver leave to bond with your new child
Family care resources for childcare needs
Coverage of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years