Billing and Collections Coordinator

WashU IT

Billing and Collections Coordinator at the Department of Medicine handling professional billing in accordance with NSBA regulations and Epic tools. Engaging with patients and stakeholders for billing processes in a remote work environment.

Posted 6/4/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $21 - $31 per hourWebsite

About the role

Key responsibilities & impact

Coordinate and perform professional billing activities in accordance with the No Surprise Billing Act (NSBA)
Utilize Epic tools such as WQs, reports, and modules/applications for billing tasks
Process applicable pre-service payments
Assist in coordinating out of network authorization and single case agreement processes
Verify non-contracted coverage assignments and self-pay services
Communicate with patients and process payments prior to service date
Collaborate with clinical and scheduling teams for the Epic referral triage process
Interact with physicians, clinical staff, and department administrators as liaison for various billing processes

Requirements

What you’ll need

High school diploma or equivalent high school certification or combination of education and/or experience
5 Years experience in Billing or Insurance
Communication skills
Computer Literacy
Confidential Data Handling
Medical Terminology
Office Equipment proficiency

Benefits

Comp & perks

Up to 22 days of vacation
10 recognized holidays
Sick time
Competitive health insurance packages with priority appointments and lower copays/coinsurance
Free Metro transit U-Pass for eligible employees
Defined contribution (403(b)) Retirement Savings Plan with employee and university contributions starting at 7%
Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians
4 weeks of caregiver leave to bond with new child
WashU covers the cost of tuition for employees and their family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

billing activitiespre-service paymentsauthorization processescoverage assignmentspayment processingmedical terminologyconfidential data handling

Soft Skills

communication skillscollaborationinterpersonal skills

Certifications

high school diplomahigh school certification