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Insurance Billing/Collection Assistant III – Department of Medicine
WashU ITInsurance Billing/Collection Assistant handling billing and collection activities for physician services at an academic medical institution. Responsible for claims follow-up, accuracy verification, and customer service support.
About the role
Key responsibilities & impact- Performs advanced follow-up on insurance billing and collection activities
- Makes collection calls
- Verifies accuracy and completeness of insurance records
- Utilizes Epic, system tools, and payer websites for claims submission
- Contacts insurance companies and collection agencies
- Supports customer service unit in answering billing questions
- Assists with training new staff
- Meets Quality Assurance and efficiency standards for working invoices
Requirements
What you’ll need- High school diploma or equivalent high school certification
- 3 years of experience in Billing or Insurance
- No specific certification/professional license required
- Skills: Claims Resolution, Collections Strategies, Computer Literacy, Confidential Data Handling, Epic EHR, Health Insurance Billing, HIPAA, ICD-10 Procedure Coding System, Medical Billing and Coding, Medical Terminology, Microsoft Excel, Microsoft Word, Office Equipment, Team Leadership, Telephone Communications
Benefits
Comp & perks- Up to 22 days of vacation
- 10 recognized holidays
- Sick time
- Competitive health insurance packages with priority appointments and lower copays/coinsurance
- Free Metro transit U-Pass for eligible employees
- Defined contribution (403(b)) Retirement Savings Plan starting at 7%
- Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians
- 4 weeks of caregiver leave to bond with your new child
- Family care resources for continued childcare needs
- Tuition coverage for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years
ATS Keywords
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Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Claims ResolutionCollections StrategiesComputer LiteracyConfidential Data HandlingEpic EHRHealth Insurance BillingICD-10 Procedure Coding SystemMedical Billing and CodingMedical TerminologyMicrosoft Excel
Soft Skills
Team LeadershipTelephone Communications