Quality Control Analyst, Medical Claims

WashU IT

Quality Control Analyst at Physicians Billing Service responsible for workflow efficiency. Involves auditing staff performance and creating guidelines within a collaborative team environment.

Posted 4/29/2026full-timeSt. Louis • Montana • 🇺🇸 United StatesJuniorMid-Level💰 $23 - $36 per hourWebsite

About the role

Key responsibilities & impact

Provides monthly review of workflow for all PBS AR Management team areas to ensure the highest level of quality and accuracy among staff.
Creates and/or updates written guidelines, policies, procedures, and workflow documentation as needed.
Monitors the accuracy of AR staff work performance and takes action to assure compliance with written guidelines.
Provides management with support and feedback on the accomplishment of goals and opportunities for improvement of individual team members.
Collaborates with management team on appropriateness of benchmarks for quality and efficiency and suggests updates to quality and accuracy metrics as warranted.

Requirements

What you’ll need

Bachelor’s degree or combination of education and/or experience may substitute for minimum education.
Relevant Experience (2 Years)
Accounting
Analytical Thinking
Detail-Oriented
Epic EHR
Health Administration
Health Insurance Billing
Insurance Follow Up
Medical Terminology
Patient Registration
Patient Services
Registration Management
Teamwork

Benefits

Comp & perks

Up to 22 days of vacation
10 recognized holidays
Sick time
Competitive health insurance packages with priority appointments and lower copays/coinsurance
Free Metro transit U-Pass for eligible employees
403(b) Retirement Savings Plan with employee contributions and university contributions starting at 7%
Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!
4 weeks of caregiver leave to bond with your new child
WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.

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Hard Skills & Tools

AccountingEpic EHRHealth Insurance BillingInsurance Follow UpMedical TerminologyPatient RegistrationPatient ServicesRegistration Management

Soft Skills

Analytical ThinkingDetail-OrientedTeamwork

Certifications

Bachelor’s degree