WashU IT

Insurance Billing/Collection Assistant II – Radiology

WashU IT

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $17 - $25 per hour

About the role

  • Performs insurance follow-up billing and collection duties on various financial classifications to ensure timely and accurate payment of physician charges
  • Researches and resolves patient registration and coverage charge review edits and claim form edits
  • Reviews patient accounts to verify the accuracy of information including insurance, eligibility, invoice resolution, correspondence, remittances, and requests for additional information
  • Utilizes Epic, system tools, and payer websites for claim submission, claim status, attachments, eligibility, and authorization/referral inquiry
  • Consistently meets the Quality Assurance (QA) and meaningful efficiency standards of working invoices/accounts each day and follows best practices for one-touch resolution
  • Supports and acts as a resource to others in the department regarding patient registration and coverages
  • Identifies and completes missing/incorrect patient registration and coverage information
  • Contacts guarantor/patient for accurate coverage information as needed
  • Corrects registration and/or coverage information
  • Utilizes electronic eligibility or contacts the payer by phone or website to verify eligibility and plan nuances
  • Accesses hospital registration systems to review registration and coverage information and review for accuracy and/or necessary corrections
  • Resubmits charges/claims and verifies all errors have been resolved and clean claim has dropped
  • Performs duties with adherence to timely filing deadlines and awareness of charge lag and lag time in work queue
  • Interacts with management and staff members to discuss issues
  • Acts as back-up support for the billing team
  • Performs other duties as assigned by the supervisor and/or manager

Requirements

  • High school diploma or equivalent high school certification or combination of education and/or experience
  • 2 years of bookkeeping/accounting and/or medical collection setting experience
  • Claims Resolution
  • Collections Strategies
  • Computer Literacy
  • Confidential Data Handling
  • Epic EHR
  • Health Insurance Billing
  • HIPAA compliance
  • ICD-10 Procedure Coding System
  • Medical Billing and Coding
  • Medical Terminology
  • Microsoft Excel
  • Microsoft Word
  • Office Equipment
Benefits
  • Up to 22 days of vacation
  • 10 recognized holidays
  • Sick time
  • Competitive health insurance packages with priority appointments and lower copays/coinsurance
  • Free Metro transit U-Pass for eligible employees
  • Defined contribution (403(b)) Retirement Savings Plan with employee and university contributions starting at 7%
  • Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more
  • 4 weeks of caregiver leave to bond with your new child
  • Tuition coverage for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Claims ResolutionCollections StrategiesComputer LiteracyConfidential Data HandlingICD-10 Procedure Coding SystemMedical Billing and CodingMedical Terminology
Certifications
High school diploma or equivalent