Provides technical leadership and oversight for the modernization of the Office of Technology Management’s (OTM) intellectual property database and reporting systems.
Directs the full project lifecycle—from requirements definition to final implementation, ensuring that new systems align with OTM’s strategic goals while being delivered within scope, budget, and schedule.
Builds consensus across a diverse stakeholder landscape and manages external vendor relationships to navigate complex technical transitions.
Provides interim administrative support and functional oversight for the OTM Salesforce CRM environment.
Leverages deep experience and independent judgment to provide structure to technical ambiguity, facilitate project execution across departments, and ensure long-term system continuity and data integrity.

Requirements

Bachelor’s degree or combination of education and/or experience may substitute for minimum education.
Relevant Experience (4 Years).
Professional Longevity: Seven years or more of experience in IT, with at least three years specifically within a University, Legal Tech, or Research-intensive environment.
Domain Expertise: Prior experience in a Technology Transfer Office or Intellectual Property (IP) management environment is highly desirable.
System Modernization: Proven track record of successfully leading at least one major CRM or Enterprise database implementation/migration (e.g., Salesforce, Workday, or proprietary IP systems).
Technical Stewardship: Experience with Data Migration & ETL tools (e.g., Informatica, MuleSoft, or Dataloader.io) and Business Intelligence (BI) platforms such as Tableau or Power BI.
Institutional Knowledge: Experience navigating the complexities of a large, consensus-driven enterprise or higher education institution.

Benefits

Up to 22 days of vacation, 10 recognized holidays, and sick time.
Competitive health insurance packages with priority appointments and lower copays/coinsurance.
Free Metro transit U-Pass for eligible employees.
Defined contribution (403(b)) Retirement Savings Plan with employee and university contributions starting at 7%.
Wellness challenges, annual health screenings, mental health resources, mindfulness programs, courses, employee assistance program (EAP), financial resources, access to dietitians, and more!
4 weeks of caregiver leave to bond with your new child.
Family care resources for continued childcare needs.
Tuition coverage for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

data migrationETLCRM implementationenterprise database implementationbusiness intelligenceSalesforceWorkdayInformaticaMuleSoftTableau

Soft Skills

technical leadershipproject managementstakeholder managementconsensus buildingcommunicationproblem-solvingjudgmentadministrative supportfunctional oversightfacilitation