Customer Care Associate

Washington Nationals

Customer Care Associate handling inquiries through various channels for a parking management company. Must provide exceptional customer service and manage high volume communications in a fast-paced environment.

Posted 7/17/2026full-timeWashington • District of Columbia, Washington • 🇺🇸 United StatesJuniorMid-Level💰 $19 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service skills and proficiency in managing customer inquiries and account adjustments. Experienced in utilizing call center technology and maintaining effective communication with cross-functional teams.

Highest-signal resume keywords

Customer Service ExperienceCall Center TechnologyCRM ProficiencyHelp Desk ExperienceCross-Functional Collaboration

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

Professional CommunicationRelationship BuildingProblem Solving

Tools & Technologies

CRMHelp DeskCall Center Technology

Industry Keywords

Customer Facing ExperienceInbound Call CenterAccount AdjustmentsBilling InquiriesQueue Management

About the role

Key responsibilities & impact

Responds to new or existing customer inquiries regarding type of service, alternative services or account status; make sure rates and payments are accurate and up-to-date; inform customers of rate changes and/or delinquent payment status.
Fields a variety of incoming customer communications in a professional manner.
Maintains queue schedule and TOD (time on duty) for inbound calls.
Understands and meets clear inbound work volume; to include calls, email, applications and all forms of incoming or outgoing customer contact.
Update customer information, make account adjustments and assist with billing and invoice inquiries.
Fosters positive relationship while working with cross functional departments.

Requirements

What you’ll need

Associate degree or 2-4 years of experience in a call center environment with high level interactions with customers and clients.
Customer service experience.
CRM, Help Desk, Incoming Call Center, Customer Facing Experience and basic call center technology.

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Washington Nationals Website LinkedIn All Job Openings 501 - 1000 employees Founded 2005 ⚽ Sports 📱 Media 🛍️ eCommerce Sports
Media
eCommerce Washington Nationals is a professional Major League Baseball (MLB) team based in Washington, D. C. The organization manages on-field team operations and player development, sells single-game and group tickets and premium hospitality experiences, operates merchandising and eCommerce (team store), produces media and streaming content (Nationals. TV and video highlights), and runs community, youth and charitable initiatives and in-stadium events. Customer Care Associate Job not on LinkedIn 🔥 3 hours ago 🏢 Washington – Onsite 💵 $19 / hour ⏰ Full Time 🟢 Junior 🟡 Mid-level 💝 Customer Support Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Responds to new or existing customer inquiries regarding type of service, alternative services or account status; make sure rates and payments are accurate and up-to-date; inform customers of rate changes and/or delinquent payment status.
Fields a variety of incoming customer communications in a professional manner.
Maintains queue schedule and TOD (time on duty) for inbound calls.
Understands and meets clear inbound work volume; to include calls, email, applications and all forms of incoming or outgoing customer contact.
Update customer information, make account adjustments and assist with billing and invoice inquiries.
Fosters positive relationship while working with cross functional departments. 🎯 Requirements
Associate degree or 2-4 years of experience in a call center environment with high level interactions with customers and clients.
Customer service experience.
CRM, Help Desk, Incoming Call Center, Customer Facing Experience and basic call center technology. Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Travel Support Specialist II 🕒 June 26 Olgoonik Corporation 501 - 1000 🏛️ Government 🚗 Transport 🔐 Security Website LinkedIn All Job Openings Travel Support Specialist coordinating travel arrangements within the division for U.S. Government personnel. Managing compliance with Federal Travel Regulations and assisting with budget preparation. 🏢 Washington – Onsite ⏰ Full Time 🟢 Junior 💝 Customer Support View More Customer Support Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Find jobs using your resume Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs