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Wellness Counselor
WarriorBabeWellness Counselor at WarriorBabe Health guiding clients through their wellness journey. Collaborating with medical providers, ensuring client satisfaction, and maintaining accurate documentation.
About the role
Key responsibilities & impact- Review new client intake forms, health history, labs, and clinical documentation to identify key observations and insights.
- Prepare physicians and medical providers for client consultations by organizing relevant information and documenting observations.
- Shadow and scribe provider consultations while maintaining accurate and timely documentation within internal systems.
- Serve as an ongoing point of contact for clients, ensuring an exceptional experience from onboarding through ongoing care.
- Proactively follow up with clients regarding treatment plans, progress, questions, and overall satisfaction.
- Educate and counsel clients on their wellness protocols, treatment plans, and lifestyle recommendations.
- Collaborate closely with physicians, wellness professionals, and cross-functional teams to optimize client outcomes.
- Maintain detailed, accurate, and compliant client records, notes, and communications.
- Identify opportunities to improve client outcomes and recommend additional services or programs when appropriate.
- Support client retention efforts through relationship-building, education, and proactive engagement.
- Contribute to the development and improvement of clinical processes, client experience initiatives, and best practices.
- Assist with webinars, educational events, podcasts, and other community engagement initiatives as needed.
- Represent WarriorBabe Health professionally at virtual or in-person events when applicable.
- Stay current on emerging trends, research, and best practices within health, wellness, and functional medicine.
Requirements
What you’ll need- Passion for health, wellness, fitness, and helping others transform their lives.
- Exceptional communication and relationship-building skills.
- Highly organized with strong attention to detail and documentation accuracy.
- Ability to thrive in a fast-paced, rapidly growing environment.
- Strong critical thinking and problem-solving skills.
- Comfortable navigating technology, virtual platforms, and multiple software systems.
- Ability to maintain confidentiality and exercise sound judgment.
- Self-starter mentality with a proactive, solutions-oriented approach.
- Preferred Qualifications
- Experience in health coaching, nursing, wellness counseling, client success, medical assisting, nutrition, fitness, or a related field.
- Experience working in telehealth, functional medicine, hormone optimization, or wellness coaching environments preferred.
- Familiarity with electronic medical records (EMR/EHR) systems is a plus.
- Experience supporting clients in a membership-based, coaching, or healthcare setting preferred.
Benefits
Comp & perks- Additional incentive compensation opportunities based on individual performance, client outcomes, and company objectives
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
health coachingnursingwellness counselingclient successmedical assistingnutritionfitnesstelehealthfunctional medicinehormone optimization
Soft Skills
communication skillsrelationship-buildingorganizational skillsattention to detailcritical thinkingproblem-solvingproactive approachself-starter mentalityconfidentialitysound judgment