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Warner Pacific Insurance Services

Commission Information Specialist

Warner Pacific Insurance Services

Commission Information Specialist responsible for collecting and reviewing carrier statement data. Administering spreadsheet of carrier portals and tracking commissions received.

Posted 7/3/2026full-timeRemote • California • 🇺🇸 United StatesMid-LevelSenior💰 $22 - $29 per hourWebsite

About the role

Key responsibilities & impact
  • Administer spreadsheet of all carrier portals and websites and corresponding password and login information for each
  • Using daily EFT download from the bank and check deposit data identify commissions received
  • Download/account for all commission statements from carrier portals, efaxes, emails and US mail, making sure they are electronically saved to the proper directory
  • Investigate missing or unidentified statements
  • Prepare assigned statements into necessary excel format for revenue coding and broker commission payments
  • Load data into Stateable system
  • Communicate with carrier representatives regarding missing statements
  • Track and quantify open support tickets with 3rd party vendor
  • Assist with special projects as assigned

Requirements

What you’ll need
  • Minimum of a High School Diploma, GED or equivalent
  • Excellent customer service skills
  • Excellent written and oral communications skills
  • Ability to prioritize work effectively
  • Ability to work independently and as part of a team
  • Ability to be an analytical thinker with attention to detail
  • The ability to think objectively and demonstrate sound judgement
  • Strong ethical standards with high level of integrity
  • Ability to coordinate with computer programmers and work through system logic
  • Computer literacy with proficiency in the Microsoft Office suite and emphasis on advanced Excel (pivot tables, v-lookups)
  • Knowledge of Sage Intacct and advanced Microsoft Excel skills a plus
  • Ability to site for long periods of time, lift a minimum of 5 lbs, file, stand, bend, reach, pull

Benefits

Comp & perks
  • merit increases
  • paid holidays
  • Paid Time Off
  • medical
  • dental
  • vision
  • short- and long-term disability benefits
  • 401(k) + match
  • life insurance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
Data AnalysisRevenue CodingCommission TrackingEFT Download ProcessingSage Intacct Knowledge
Soft Skills
Attention to DetailTeam CollaborationPrioritizationSound JudgementIntegrity
Certifications
High School DiplomaGED