Associate Rating Analyst

Warner Pacific Insurance Services

Associate Rating Analyst generating employee benefit quotes for Warner Pacific. Collaborating with internal departments to provide exceptional service and support in benefits packages.

Posted 6/11/2026full-timeWestlake Village • California • 🇺🇸 United StatesJuniorMid-Level💰 $19 - $33 per hourWebsite

About the role

Key responsibilities & impact

Efficiently manage a high volume of quote requests, balancing speed and accuracy to maintain productivity that meets or exceeds departmental standards
Collect and review detailed client information, such as employee census data, group information, plan preferences, and coverage requirements
Generate competitive quotes for employee benefits products, including health, dental, vision, and other ancillary products, within service level, using various quoting engines/platforms
Customize benefits plans to align with client needs, ensuring appropriate solutions are provided
Generate quotes for multiple states using carrier quoting platforms, as needed
Utilize CRM platforms like Salesforce and other internal systems to track and provide visibility into the status of pending items
Communicate with clients, brokers, and sales representatives to gather necessary information and answer inquiries regarding available benefits plans and pricing
Provide clear explanations of benefits plan structures, premium costs, and coverage options to ensure understanding
Assist brokers who have questions while running their own quotes on the Warner Pacific quoting engine
Work with sales team, brokers, and account managers to provide support during the proposal process
Provide team support and desk coverage as needed to ensure smooth operations during absences or high-demand periods
Assist other departments as needed to support organizational goals
Work overtime as needed, particularly during peak periods, to meet turnaround time goals and support broker timelines
Respond promptly to customer inquiries, within service level, delivering exceptional service throughout the quoting process
Respond to client inquiries, concerns, or requests for adjustments related to their benefits packages, and work to resolve any issues promptly and effectively

Requirements

What you’ll need

High school diploma or equivalent
Familiarity with employee benefits products such as group health, dental, vision, and other ancillary products preferred
Proficient in using Microsoft Office suite, spreadsheets (intermediate skills)
Excellent verbal and written communication skills
Strong customer service skills
Solid analytical skills and attention to detail
Ability to manage multiple tasks and prioritize in a fast-paced environment
Ability to work independently as well as part of a team
Demonstrate respect and professionalism in all internal and external interactions

Benefits

Comp & perks

Merit increases
Paid holidays
Paid Time Off
Medical insurance
Dental insurance
Vision insurance
Short- and long-term disability benefits
401(k) with company match
Life insurance

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

quote generationemployee benefits productsanalytical skillsattention to detailMicrosoft OfficespreadsheetsCRM platformsquoting enginescustomization of benefits plans

Soft Skills

communication skillscustomer service skillsability to manage multiple tasksprioritizationteamworkindependenceprofessionalismrespectproblem-solving

Certifications

high school diploma or equivalent