Product Support Specialist – Temporary

Warner Music Group

Product Support Specialist supporting clients with ADA tools, leading training sessions and creating content. Engaging with music labels and artists in a high-tech work environment.

Posted 4/17/2026contractRemote • New York • 🇺🇸 United StatesMid-LevelSenior💰 $20 - $25 per hourWebsite

About the role

Key responsibilities & impact

Host Live Sessions: You’ll lead interactive walkthroughs for new ADA clients, ensuring they’re ready to drop their next big hit using our ecosystem.
Be the Creator: Beyond 1-on-1s, you’ll script, record, and edit video tutorials that allow clients to learn on their own time. Think of it as being the "face" of ADA’s support.
Own the Help Center: You’ll curate and organize your content in the ADA Help Center, making sure the right answers are always just a click away for our users.
AI Integration: We want you to break things and build them better. You’ll experiment with AI tools to automate workflows for yourself and the broader team.
Bonus For You: Direct exposure to the inner workings of a global music powerhouse. Practical experience in Product Support and Product Management workflows.

Requirements

What you’ll need

Digital Native: You’re likely the person your friends go to for app recommendations or tech troubleshooting. You’re already playing with AI tools and want to see how they work in the wild.
Socially Savvy: You can talk to a software engineer at 9 AM and a label head at 10 AM without breaking a sweat.
Self-Starter: You don’t wait for a manual. You see a gap, you fill it, and you make it happen.
Music-Obsessed: You’re ready to dive headfirst into the industry and start building a network across the global WMG ecosystem.
Bonus For Us: You’ve already got your feet wet in music. Whether it was a college internship, managing your friend’s band, or running a music-themed TikTok, you know the basics and are ready to go pro.

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Warner Music Group Website LinkedIn All Job Openings 1001 - 5000 employees Founded 1920 📱 Media 💰 Post-IPO Debt on 2021-10 Media Warner Music Group is a global music company that forms a collective of music creators and enthusiasts. The company is involved in recorded music, music publishing, and media brand development. Warner Music Group is dedicated to championing the individuality of artists and songwriters, empowering them through its iconic labels and distinctive brands. It hosts a wide variety of artists and is known for its commitment to creative freedom and limitless possibilities in the music industry. Product Support Specialist – Temporary Job not on LinkedIn 🔥 1 hour ago 🗽 New York – Remote 💵 $20 - $25 / hour ⏳ Contract/Temporary 🟡 Mid-level 🟠 Senior 💝 Customer Support 🦅 H1B Visa Sponsor Apply Now Find Hiring Managers Customize resume for this job Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Host Live Sessions: You’ll lead interactive walkthroughs for new ADA clients, ensuring they’re ready to drop their next big hit using our ecosystem.
Be the Creator: Beyond 1-on-1s, you’ll script, record, and edit video tutorials that allow clients to learn on their own time. Think of it as being the "face" of ADA’s support.
Own the Help Center: You’ll curate and organize your content in the ADA Help Center, making sure the right answers are always just a click away for our users.
AI Integration: We want you to break things and build them better. You’ll experiment with AI tools to automate workflows for yourself and the broader team.
Bonus For You: Direct exposure to the inner workings of a global music powerhouse. Practical experience in Product Support and Product Management workflows. 🎯 Requirements
Digital Native: You’re likely the person your friends go to for app recommendations or tech troubleshooting. You’re already playing with AI tools and want to see how they work in the wild.
Socially Savvy: You can talk to a software engineer at 9 AM and a label head at 10 AM without breaking a sweat.
Self-Starter: You don’t wait for a manual. You see a gap, you fill it, and you make it happen.
Music-Obsessed: You’re ready to dive headfirst into the industry and start building a network across the global WMG ecosystem.
Bonus For Us: You’ve already got your feet wet in music. Whether it was a college internship, managing your friend’s band, or running a music-themed TikTok, you know the basics and are ready to go pro. Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Seasonal Customer Support Agent 🔥 3 hours ago Resolv Global 51 - 200 🤝 B2B 🎯 Recruiter Website LinkedIn All Job Openings Seasonal Remote Customer Support Agents assisting customers via phone, email, and chat for a regulated online horse racing wagering platform. Fast-paced short-term role with limited time off and training required. 🇺🇸 United States – Remote 💵 $13 / hour ⏳ Contract/Temporary 🟡 Mid-level 🟠 Senior 💝 Customer Support Seasonal Customer Support Agent 🔥 3 hours ago Resolv Global 51 - 200 🤝 B2B 🎯 Recruiter Website LinkedIn All Job Openings Seasonal Remote Customer Support Agents for a regulated online horse racing wagering platform. Support customers via phone, email, and chat during a busy period from April 20 to May 3. 🇺🇸 United States – Remote 💵 $13 / hour ⏳ Contract/Temporary 🟡 Mid-level 🟠 Senior 💝 Customer Support Seasonal Customer Support Agent 🔥 3 hours ago Resolv Global 51 - 200 🤝 B2B 🎯 Recruiter Website LinkedIn All Job Openings Seasonal Remote Customer Support Agents supporting a high-volume US customer support operation. Assisting customers via phone, email, and chat for a regulated online horse racing platform. 🇺🇸 United States – Remote 💵 $13 / hour ⏳ Contract/Temporary 🟡 Mid-level 🟠 Senior 💝 Customer Support Seasonal Customer Support Agent 🔥 3 hours ago Resolv Global 51 - 200 🤝 B2B 🎯 Recruiter Website LinkedIn All Job Openings Seasonal Remote Customer Support Agent at Resolv.Global assisting customers via phone, email, and chat. Navigating support issues for a regulated online horse racing wagering platform with training provided. 🇺🇸 United States – Remote 💵 $13 / hour ⏳ Contract/Temporary 🟡 Mid-level 🟠 Senior 💝 Customer Support Seasonal Customer Support Agent 🔥 3 hours ago Resolv Global 51 - 200 🤝 B2B 🎯 Recruiter Website LinkedIn All Job Openings Customer Support Agent assisting users via phone, email, and chat for an online horse racing wagering platform during the busy season. Supporting account functionality and troubleshooting inquiries for a regulated platform. 🇺🇸 United States – Remote 💵 $13 / hour ⏳ Contract/Temporary 🟡 Mid-level 🟠 Senior 💝 Customer Support View More Customer Support Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

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Hard Skills & Tools

video scriptingvideo recordingvideo editingAI tools experimentationworkflow automationcontent curationinteractive walkthroughs

Soft Skills

communicationself-startersocial savvyinterpersonal skillsproblem-solvingnetworking