Warner Music Group

Product Manager – OMS Implementation

Warner Music Group

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇺🇸 United States

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Salary

💰 $128,000 - $150,000 per year

Job Level

Mid-LevelSenior

Tech Stack

Cloud

About the role

  • Own the long-term roadmap and strategic product vision for the OMS/Fulfillment domain.
  • Be fully accountable for the creation, maintenance, and governance of the Prioritized Feature Backlog and Product Scope/Charter.
  • Drive platform investment decisions and ensure the solution delivers a unified, scalable platform for operational excellence.
  • Partner closely with the Solution Architect and integration leads to oversee and govern design decisions related to system scalability, security, performance, and long-term maintainability.
  • Translate high-level business goals into actionable requirements and user stories for the development team.
  • Define the core process scope, ensuring the system supports requirements for critical business processes from order capture through fulfillment and settlement.
  • Validate and approve core requirements captured in the Functional Design Documentation (FDD), ensuring alignment with business value.
  • Act as the final sign-off authority for the technical solution’s alignment with strategic business goals, including formal acceptance of the End-to-End (E2E) Solution.
  • Proactively identify and mitigate business and operational risks, ensuring the solution design accounts for critical business non-functional requirements and service levels.

Requirements

  • Deep expertise in enterprise OMS functionality, configuration, and the entire order lifecycle management.
  • Strong background in omnichannel fulfillment strategies and best practices.
  • Expert-level knowledge of IBM Sterling Order Management System or Manhattan Assoc (MAO)
  • Deep conceptual knowledge of enterprise architecture and cloud solutions to properly govern the Solution Architect’s proposals.
  • Strong financial management acumen to build business cases and manage platform investment.
  • Expertise in OMS implementation methodologies and managing scope in large-scale programs.
  • Excellent communication skills with a demonstrated ability to lead cross-functional teams and communicate complex concepts and trade-offs to executive-level business stakeholders.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
OMS functionalityorder lifecycle managementomnichannel fulfillment strategiesIBM Sterling Order Management SystemManhattan Associatesenterprise architecturecloud solutionsOMS implementation methodologiesfinancial managementscope management
Soft skills
communication skillsleadershipcross-functional team collaborationrisk identificationstakeholder communication