Senior Analyst, EMEA OTC HE Collections – Dispute Management

Warner Bros. Discovery

Analyst managing EMEA OTC collections and dispute management for Warner Bros. Discovery.

Posted 6/29/2026full-timeWarsaw • 🇵🇱 PolandSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Accounts Receivable Management and Billing Processes, with a strong focus on achieving collection goals and resolving complex invoicing issues. Proficient in utilizing financial software and generating KPI reports for compliance and performance monitoring.

Highest-signal resume keywords

Peoplesoft Financials ExperienceSAP ExperienceAccounts Receivable ManagementKPI ReportingAnalytical Problem-Solving Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Accounts Receivable ManagementBilling ProcessesKPI ReportingInvoice ResolutionCash Applications

Soft Skills

Strong Communication SkillsAnalytical SkillsSelf-MotivatedProblem-Solving SkillsAbility to Work Independently

Tools & Technologies

Peoplesoft FinancialsSAPMicrosoft Office

Industry Keywords

Media IndustryMedia SalesCompliance ReportingBPO Relationships

About the role

Key responsibilities & impact

Manage assigned portfolios in such a way that meet or exceed established monthly and yearly collection goals through timely billing, invoice resolution and cash applications
Identify and facilitate resolution with customers for non-payment and providing guidance on complex issues for problem resolution including short-pay, credits and open invoices
Communicate complex issues and effectively handle difficult customer invoicing requests to maximize productivity, payment resolution and effectiveness
Maintain contact information and customer specific instructions for accounts in portfolio and assist with invoice delivery as needed
Build effective global working relationships with internal and external clients, including BPOs
Identify and facilitate improvements in the A/R and Billing processes through technology or procedural improvements
Generate key KPI reporting as assigned by leadership for monitoring collections, maintain documentation for compliance reporting and audits

Requirements

What you’ll need

Bachelor’s degree in Accounting or Finance or related field is preferred
Experience in Peoplesoft Financials and SAP is required
Experience in the Media Industry and/or Media Sales is preferred
a working knowledge of Microsoft Office products (Outlook, Word, Powerpoint)
Strong independent analytical and problem-solving skills
Self-motivated with the ability to self-manage to meet competing deliverables
strong listening, verbal, and written communication skills
Ability to work independently, creatively, and efficiently
proven track record in meeting deadlines

Benefits

Comp & perks

private medical care
life and accident insurance
MyBenefit cafeteria platform
sports card
social fund
retirement pension plan
Employee Referral Program
Free access to the HBO Max platform
well-being platform
yoga
massages
educational webinars
Employee Support Program
film screenings organized by employees in the office cinema
training platform
co-financing of English lessons
Employee Resource Groups
Engagement Club - the opportunity to develop your interests in thematic employee groups
online meetings with experts
volunteering
ecological and social initiatives
Access to parking spaces