Warner Bros. Discovery

Unified Communications Technician

Warner Bros. Discovery

full-time

Posted on:

Location Type: Hybrid

Location: Hyderabad • India

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About the role

  • The Unified Communications Technician is responsible for ensuring the seamless operation of all audiovisual (AV), video teleconferencing (VTC), and telephony systems within the organization.
  • This role involves managing in-house AV equipment in conference rooms, handling TV (IPTV) systems within the office, and being the main contact for major event preparation and technical operations for all live events.
  • Provide guidance and design recommendations for all related systems.
  • Manage Zoom Phone and other communication tools.
  • Ensure the quality, reliability, and security of the unified communications infrastructure.
  • Monitor the performance, availability, and capacity of the systems.
  • Establish and enforce standards, policies, and procedures for the unified communications systems.

Requirements

  • Minimum of 3 years of experience in Unified Communications or a similar role.
  • Proven experience in managing AV, VTC, and telephony systems.
  • Strong organizational and problem-solving skills.
  • Excellent communication and interpersonal skills.
  • Ability to work under a variety of conditions and handle high-level customers.
  • Self-motivated and able to work independently.
  • Experience with Zoom and Teams AV, Phone, and Events.
  • Knowledge of IPTV systems.
  • Knowledge of Digital Signage.
  • Knowledge of AV devices (Crestron, Logitech, etc.).
  • Experience in event preparation and technical operations for live events; including special Audio considerations and Video sharing.
  • Room installation experience.
Benefits
  • Health insurance
  • 401(k) matching
  • Flexible work hours
  • Paid time off
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Unified Communicationsaudiovisual systemsvideo teleconferencingtelephony systemsAV equipment managementIPTV systemsDigital SignageAV devicesevent preparationroom installation
Soft Skills
organizational skillsproblem-solving skillscommunication skillsinterpersonal skillsself-motivatedindependent work