Warner Bros. Discovery

Account Receivable Analyst

Warner Bros. Discovery

full-time

Posted on:

Location Type: Hybrid

Location: Mexico City • Mexico

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Tech Stack

ERP

About the role

  • Manage assigned customer portfolios by analyzing, resolving all variances, and compiling a list of necessary adjustments with backup documentation.
  • Support collections process in such a way to help meet or exceed established monthly and yearly collection goals through timely invoice resolution and directing cash applications.
  • Communicate discrepancies and coordinates any corrections needed with internal teams.
  • Provide updates to senior leadership on payments.
  • Communicate complex issues and effectively handle difficult customer invoicing requests to maximize productivity, payment resolution and effectiveness.
  • Identify and facilitate resolution with customers for non-payment and providing guidance on complex issues for problem resolution including short-pay, credits, and open invoices.
  • Follow up with customers regarding past-due payments.
  • Assist with incoming customer payment allocation requests.
  • Process and reconcile account receivables and remittances.
  • Ensure that collections targets are met or exceeded monthly.
  • Preparing the statement of accounts for customers and regularly following up for payments.
  • Build effective global working relationships with internal and external clients, including BPOs.
  • Maintain contact information and customer specific instructions for accounts in portfolio and assist with invoice delivery as needed.
  • Initiate customer refund requests.
  • Follow-up on remittances with customers and understanding of adjustments in payments like withholding tax and foreign tax exchange issues.
  • Create and analyze AR aging reports.
  • Address payment issues like double payments or other discrepancies.
  • Identify and facilitate improvements in the A/R processes through technology or procedural improvements.
  • Maintain documentation for compliance reporting and audits.

Requirements

  • Fluent in English
  • 1 to 3 years’ experience in Account Receivables reconciliations/Collections
  • Bachelor’s degree in Accounting or Finance or related field is preferred
  • Quick problem solver, team player, good time management skills
  • Excellent listening, oral, and written communication skills
  • Experience in SAP ERP preferred
  • Great organizational and interpersonal skills
  • High level of analytical skills and problem-solving skills
  • Complete understanding of the Order to Cash process
  • Working knowledge of Microsoft Office products (Outlook, Word, Powerpoint)
  • Ability to work independently, creatively, and efficiently
  • Proven track record in meeting deadlines
  • Not Required but preferred experience: Experience in the Media Industry and/or Media Sales is preferred
Benefits
  • thoughtfully curated benefits
  • career defining opportunities
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Account ReceivablesCollectionsReconciliationsAR aging reportsOrder to Cash processAnalytical skillsProblem-solving skillsInvoice resolutionPayment allocationDocumentation for compliance
Soft Skills
Time managementCommunication skillsInterpersonal skillsOrganizational skillsTeam playerListening skillsCreativityIndependenceEfficiencyDeadline management
Certifications
Bachelor’s degree in AccountingBachelor’s degree in Finance