Warner Bros. Discovery

Senior Analyst, Ad-Sales Collections

Warner Bros. Discovery

full-time

Posted on:

Location Type: Hybrid

Location: Warsaw • Poland

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Job Level

Senior

Tech Stack

ERP

About the role

  • The Senior Collections Analyst will focus on cash collections in a high transactional volume, positive team oriented environment, with multiple revenue streams all while ensuring compliance with corporate collection and credit policies.
  • This position is responsible for initiating contact to customers with delinquent balances, in an attempt to secure payment and maintain customer goodwill.
  • Incumbents confer with customers by telephone and e-mail to determine reason(s) for overdue payment, reviewing terms of the sale, service and/or contract with customer.
  • The position is also charged with recording and maintaining information about the financial status and collection efforts into the ERP system in a timely basis.
  • The candidate will provide meaningful insights and resolutions relative to receivable issues.
  • Additionally, the candidate should understand the financial systems that support collections and contribute to the design and testing of systems and processes enhancements and performance.
  • The Senior Collections Analyst will be critical in cultivating an environment that supports and reflects the WBD.

Requirements

  • University degree MA required; preferably in accounting, or finance with at least 5 + years of business to business collection experience within a high transactional volume environment.
  • Ability to identify corrective process and/or people action and implement with continued fluidity of day to day business operations.
  • Strong verbal and written communication skills with the ability to clearly articulate findings and present and implement optimal solutions to cash collection issues.
  • Foreign language skills highly sought.
  • Ability to quickly adapt to a dynamic environment while keeping the team and assigned functions stabilized along with meeting stringent deadlines.
  • Strong analytical capability with a focus on resolving complex customer concerns.
  • Recent experience with common ERP systems. SAP experience is a plus.
  • Ability to deliver ad hoc reporting as needed / requested.
Benefits
  • Contract of employment
  • Hybrid work
  • Benefits package: private medical care, life and accident insurance, MyBenefit cafeteria platform, sports card, social fund, retirement pension plan, Employee Referral Program
  • Free access to the HBO Max platform
  • Work-life balance initiatives: well-being platform, yoga, massages, educational webinars, Employee Support Program, film screenings organized by employees in the office cinema
  • Training and development: training platform, co-financing of English lessons, Employee Resource Groups, Engagement Club - the opportunity to develop your interests in thematic employee groups, online meetings with experts
  • CSR activities: volunteering, ecological and social initiatives
  • Access to parking spaces
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
business to business collectionscash collectionsfinancial analysisad hoc reportingprocess improvementcustomer account managementdelinquent balance resolutioncontract reviewanalytical capabilitycompliance with credit policies
Soft Skills
strong verbal communicationstrong written communicationproblem-solvingadaptabilityteam collaborationcustomer goodwill maintenanceability to implement solutionstime managementinterpersonal skillsability to articulate findings
Certifications
MA in AccountingMA in Finance