Audience Operations Specialist
Warner Bros. Discovery
full-time
Posted on:
Location Type: Hybrid
Location: New York City • New York • 🇺🇸 United States
Visit company websiteSalary
💰 $64,400 - $119,600 per year
Job Level
Mid-LevelSenior
About the role
- Own and optimize shift scheduling systems for all Audience teams, ensuring coverage across global time zones and publishing platforms.
- Design and maintain clear, consistent calendars and trackers to align coverage and communication across teams.
- Lead process improvements for scheduling workflows and coverage models; collaborate with Product/Tech to enhance tooling.
- Develop and implement centralized communications frameworks and hubs; drive adoption across editorial, product, and operations teams.
- Manage Audience team distribution lists and ensure accurate membership for smooth communication.
- Coordinate and execute cross-functional projects from planning through implementation, maintaining timelines and deliverables.
- Produce executive-ready materials, including presentations and strategic documentation that simplify complex information for leadership.
- Partner with stakeholders to ensure alignment on priorities, timelines, and operational processes.
- Lead onboarding coordination for Audience teams, including process optimization and resource development.
Requirements
- Highly organized and detail-oriented, with strong time-management and multitasking skills.
- Effective communicator who can collaborate across editorial, product, and operations teams; strong presentation skills are a plus.
- Comfortable navigating dynamic, fast-paced news environments with 24/7 global coverage needs.
- Proactive problem solver who anticipates operational challenges and addresses them before they impact workflows.
Benefits
- health insurance coverage
- an employee wellness program
- life and disability insurance
- a retirement savings plan
- paid holidays and sick time and vacation
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
highly organizeddetail-orientedtime-managementmultitaskingeffective communicatorcollaborationstrong presentation skillsproactive problem solver