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Table Games Supervisor
WarHorse GamingTable Games Floor Supervisor overseeing dealers, gaming compliance, and guest experience at WarHorse Gaming Omaha. Monitoring table activity and supporting profitable casino operations.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong leadership and organizational skills in overseeing table games operations, ensuring compliance with gaming regulations, and enhancing guest experiences. Proficient in monitoring game activity and player behavior while maintaining confidentiality and ethical conduct.
Highest-signal resume keywords
Table Games Operations ManagementRegulatory CompliancePlayer Tracking SystemsLeadership and MentorshipCustomer Service Excellence
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Table Game RulesInternal Control SystemsAnalytical Problem-SolvingMicrosoft Office SuiteGuest Play TrackingInventory ManagementPlaying Card and Dice InspectionScheduling and TrainingDisciplinary ActionsGaming License Maintenance
Soft Skills
Organizational SkillsLeadership SkillsCommunication SkillsCustomer Service SkillsMentorship Skills
Tools & Technologies
Player Tracking SystemsMicrosoft Office Suite
Certifications & Qualifications
NE Gaming LicenseDriver’s License
Industry Keywords
Gaming RegulationsCasino OperationsTable GamesGuest ExperienceInternal Controls
About the role
Key responsibilities & impact- Oversee daily table games operations and ensure compliance with company policies, gaming regulations, and internal controls
- Supervise, coach, and direct dealers on table games procedures
- Monitor game activity, wager amounts, and player behavior for irregularities or potential issues
- Track and document guest play, including purchase amounts, wins/losses, and average bet size
- Maintain table inventory levels and coordinate fills and credits
- Issue and inspect playing cards and dice at the beginning of each shift
- Assist with scheduling, training, evaluations, and disciplinary actions
- Support team member development through mentorship, communication, and feedback
- Investigate and resolve guest concerns
- Enforce safety regulations and internal controls
- Maintain confidentiality of company, guest, and team member information
- Collaborate with management to recommend improvements to table games operations and guest experience
- Perform additional duties as assigned
Requirements
What you’ll need- Must be 21 years of age or older
- High school diploma, GED, or equivalent experience
- Three (3) years of experience in table games operations, including time spent as a Dealer, Floor Supervisor, or Pit Supervisor
- Strong understanding of table game rules, regulations, and internal control systems
- Excellent organizational, leadership, and customer service skills
- Strong analytical and problem-solving abilities
- Proficiency in Microsoft Office Suite or related software
- Working knowledge of player tracking systems and complimentary guidelines consistent with industry standards
- Commitment to guest service excellence and ethical conduct
- Prior experience in a supervisory role within a regulated gaming environment preferred
- Frequent standing and walking throughout the casino floor
- Ability to lift up to 25 lbs. as needed
- Ability to work varying schedules, including evenings, weekends, and holidays
- Must successfully complete a pre-employment drug screening
- Ability to secure and maintain NE Gaming License required
- Driver’s License
Benefits
Comp & perks- Federal Employees Medical Coverage
- Full Insurance Coverage offerings
- 401K with Day 1 Vesting & Company Match
- Quarterly Incentive Program
- Vacation, Holiday & Sick Days
- Discounted Meal Program
- Career stability and opportunities across diverse industries
- Collaborative work environment that encourages innovation and professional growth