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Slot Performance Manager
WarHorse GamingSlot Performance Manager overseeing daily slot operations and performance optimization at WarHorse Gaming. Managing analytics, team leadership, and ensuring compliance in casino environments.
About the role
Key responsibilities & impact- Oversee daily slot operations and drive performance optimization across all gaming systems
- Manage slot analytics, maintenance coordination, team leadership, and regulatory compliance
- Lead day-to-day slot operations, including installs, upgrades, conversions, and maintenance coordination
- Analyze slot performance data to identify trends and improve profitability
- Manage, coach, and evaluate team members; oversee hiring and training processes
- Ensure compliance with all internal policies and applicable gaming regulations
- Maintain optimal staffing levels and support special events and promotions
- Monitor operational effectiveness and implement continuous improvement strategies
- Collaborate with HR on employee relations and performance management
- Deliver high-quality guest service, resolving issues with professionalism and discretion
- Stay current on industry trends, systems, and technologies
- Maintain security and accountability of company-issued equipment
Requirements
What you’ll need- Must be 21 years or older
- Bachelor’s degree in Business, Hospitality, Marketing, or related field (or equivalent experience)
- 5+ years of slot operations experience; 3+ years in a leadership role preferred
- Strong analytical, organizational, and problem-solving skills
- Proven leadership and team management ability
- Proficiency in Microsoft Office and slot/player tracking systems
- Knowledge of gaming regulations and compliance standards
Benefits
Comp & perks- Flexible schedule, including nights, weekends, and holidays
- Exposure to casino environment, including secondhand smoke and noise
- Health insurance
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
slot operationsslot analyticsperformance optimizationdata analysisregulatory complianceteam managementstaffing managementcontinuous improvementproblem-solvingMicrosoft Office
Soft Skills
leadershiporganizational skillsanalytical skillsguest servicecommunicationcoachingevaluationprofessionalismdiscretioncollaboration
Certifications
Bachelor’s degree