Director, Specialty Compliance and Ethics – Global User-Generated Content (UGC) Compliance

Walmart

Walmart compliance director scaling global UGC moderation and digital safety programs. Governing policies, controls, analytics, and AI-enabled content moderation across digital marketplaces.

Posted 8/24/2026full-timeBentonville • California • 🇺🇸 United StatesLead💰 $110,000 - $286,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in developing and governing compliance programs focused on trust and safety, content moderation, and user-generated content. Proven ability to leverage analytics and business intelligence to enhance program effectiveness and drive strategic initiatives.

Highest-signal resume keywords

Compliance Program DevelopmentContent Moderation StrategyAnalytics and Business IntelligenceSupervisory ExperienceInterpersonal Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

ComplianceProject ManagementContent ModerationRisk MonitoringAI and Machine Learning ImplementationMicrosoft OfficePolicy DevelopmentPerformance Metrics AnalysisEscalation PathwaysStrategic Execution

Soft Skills

Emotional IntelligenceStrong JudgmentClear Communication

Industry Keywords

User-Generated ContentDigital SafetyTrust and SafetyModeration PoliciesGlobal Compliance

About the role

Key responsibilities & impact

Lead the expansion and continuous improvement of a global user-generated content compliance program
Establish and govern enterprise-wide moderation policies, controls, and escalation pathways
Use analytics, business intelligence, and monitoring programs to measure control effectiveness and identify emerging risks
Partner with Global Tech, Product, and Engineering to develop scalable content moderation and digital safety solutions
Evaluate and implement emerging technologies, including AI and machine learning, to expand moderation capabilities and improve efficiency and accuracy
Govern user-submitted content across digital marketplaces, social commerce, search capabilities, and review platforms
Oversee large-scale content moderation strategy and monitor performance and quality metrics
Drive trust and safety initiatives aligned with broader business objectives

Requirements

What you’ll need

Bachelor's degree in Business, Human Resources, or related field and 5 years’ experience in compliance, ethics, legal, project management, or related area OR 7 years’ experience in compliance, ethics, legal, project management, or related area
3 years’ supervisory experience
4 years’ experience using intermediate functionality of Microsoft Office
Deep subject matter expertise in building and scaling compliance programs in trust and safety, content moderation, and/or user-generated content
Strong interpersonal skills and high emotional intelligence
Strong judgment
Ability to define and execute compliance playbooks and strategies
Strategic, tactical, and operational execution ability
Experience leading direct reports, cross-functional teams, and vendors
Experience with analytics, business intelligence, and risk monitoring
Ability to communicate clearly and confidently with senior leaders

Benefits

Comp & perks

Performance-based bonus awards
Medical, vision, and dental coverage
401(k)
Stock purchase
Company-paid life insurance
PTO, including sick leave
Parental leave
Family care leave
Bereavement leave
Jury duty leave
Voting leave
Short-term and long-term disability
Company discounts
Military Leave Pay
Adoption and surrogacy expense reimbursement
Vacation, sick leave, and holiday leave through PTO and/or PPTO
Live Better U Walmart-paid education benefits for full-time and part-time associates, including paid tuition, books, and fees
English Language Learning and short-form certificate programs through Live Better U
Stock compensation may be included for certain positions