Director – Gift Cards & Services

Walmart

Director of Gift Cards & Services overseeing strategy, profitability, and growth at Walmart Canada. Leading innovations and partnerships to enhance service offerings and business performance.

Posted 8/1/2026full-timeMississauga • 🇨🇦 CanadaLeadWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive leadership in financial services and retail, with a strong focus on P&L management, strategic growth initiatives, and team development. Proven ability to drive innovation and deliver customer-centric solutions within the gift card ecosystem.

Highest-signal resume keywords

P&L ManagementGift Card EcosystemFinancial Services LeadershipCross-Functional LeadershipStrategic Growth Initiatives

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

P&L ManagementGift Card EcosystemFraud ManagementRisk ManagementProduct Portfolio ManagementBusiness Strategy DevelopmentCustomer-Centric SolutionsInnovation ExecutionPartner NegotiationsRetention Strategies

Soft Skills

People LeadershipCoaching for PerformanceExecutive CommunicationInfluencing SkillsTeam Development

Industry Keywords

Financial ServicesPaymentsRetailFintechB2BDigital Gift CardsOut of StoreDirected SpendSuccession CapabilityMatrixed Organizations

About the role

Key responsibilities & impact

The Director, Gift Cards & Services is responsible for defining and executing the strategy, growth, profitability, and financial results of Walmart Canada’s Gift Card and Services portfolio.
Lead the end-to-end strategy and P&L for: Proprietary gift cards including: Retail, B2B, Digital Gift Cards, Out of Store and Directed Spend.
Directs the execution of innovation, line extensions, retention strategies, and value proposition improvements to Walmart Services.
Provides overall direction by analyzing business objectives and customer needs; developing, communicating, building support for, and implementing business strategies.
Develops and implements strategies to attract and maintain a highly skilled and engaged workforce.

Requirements

What you’ll need

10+ years of leadership experience in financial services, payments, retail, or fintech.
Proven people leadership experience, with a strong focus on leading teams, developing talent, coaching for performance, and building succession capability.
Strong experience managing P&L and complex product portfolios.
Deep understanding of: Gift Card ecosystem (closed/open loop cards) Fraud and risk management Retail financial services
Demonstrated success in partner negotiations and strategic growth initiatives.
Exceptional cross-functional leadership and executive communication skills.
Proven ability to influence and partner across large, matrixed organizations to drive alignment, remove barriers, and deliver positive growth and business results.
Track record of driving innovation and delivering customer-centric solutions.

Benefits

Comp & perks

Walmart will accommodate the disability-related needs of applicants and associates as required by law.