Director, Design Research

Walmart

Director of Design Research leading strategic user experience initiatives at Walmart. Collaborating across teams to drive qualitative and quantitative research and promote innovation.

Posted 7/31/2026full-timeBentonville • 🇺🇸 United StatesLead💰 $130,000 - $260,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in leading design research strategies, conducting qualitative and quantitative research, and synthesizing findings to inform business decisions. Proven ability to collaborate with cross-functional teams and stakeholders while ensuring compliance with legal and ethical standards.

Highest-signal resume keywords

Market ResearchUX Design ResearchBusiness AnalysisUsability TestingStakeholder Engagement

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Qualitative ResearchQuantitative ResearchData AnalysisResearch MethodologiesUser Experience Design

Soft Skills

Clear CommunicationInfluence TechniquesConsensus-Building

Certifications & Qualifications

Bachelor's Degree

Industry Keywords

Design Research StrategyUser DiscoveryContinuous ImprovementLegal ComplianceEthical Standards

About the role

Key responsibilities & impact

Lead the design research strategy by defining key problems and driving qualitative and quantitative research initiatives to inform business decisions.
Collaborate with cross-functional teams and stakeholders to align research objectives with organizational goals and market needs.
Analyze and synthesize research findings, ensuring accuracy, relevance, and compliance with legal and ethical standards.
Facilitate stakeholder engagement and consensus-building through clear, data-driven communication and tailored influence techniques.
Oversee usability testing and user discovery activities to enhance user experience and product design.
Promote continuous improvement by developing reports and recommending enhancements to research processes and methodologies.

Requirements

What you’ll need

Bachelor's degree in UI/UX design, graphic design, visual communication, product design, computer science, information technology, or related area and 6 years’ experience in market research, business analysis, UX design research, or related area.
8 years' experience in market research, business analysis, UX design research, or related area.
3 years' supervisory experience.
Evidence of full vaccination as defined by CDC guidelines OR secure approval of medical or religious accommodation for the vaccination mandate.

Benefits

Comp & perks

Health benefits include medical, vision and dental coverage.
Financial benefits include 401(k), stock purchase and company-paid life insurance.
Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.
Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.