Senior Manager, Operations – Digital Identity Governance, Vendor Strategy

Walmart

Senior Manager overseeing digital identity governance and vendor strategy at Walmart. Leading initiatives for identity verification program and vendor management in a large-scale environment.

Posted 7/30/2026full-timeBentonville • 🇺🇸 United StatesSenior💰 $90,000 - $180,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Vendor Management, Program Governance, and Technology Strategy, with a strong focus on KYC standards, regulatory compliance, and financial acumen in managing multi-million dollar budgets. Proven ability to lead cross-functional teams and drive strategic initiatives in digital identity and fraud prevention.

Highest-signal resume keywords

Vendor ManagementProgram GovernanceTechnology StrategyKYC StandardsFinancial Acumen

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Vendor ProcurementContract NegotiationProgram BudgetingData PrivacyBiometric TechnologiesAI Fraud SignalsPerformance ImprovementRisk ManagementRegulatory ComplianceStakeholder Management

Soft Skills

Executive CommunicationLeadershipCollaboration

Industry Keywords

Digital IdentityFraud PreventionTrust & SafetyIDV Vendor LandscapeGovernance Frameworks

About the role

Key responsibilities & impact

Lead end-to-end IDV/KYC vendor procurement, contract negotiation, and program budgeting, driving ROI and cost optimization tied to delivery volumes.
Establish robust governance frameworks, ensuring strict adherence to regulatory requirements, KYC standards, and data privacy.
Monitor vendor SLAs and KPIs, acting as the primary escalation point for risks and performance improvement initiatives.
Leverage expertise in biometrics and AI fraud signals to evaluate emerging technologies and influence the strategic roadmap.
Partner with Product, Engineering, and Legal to build a scalable, resilient identity infrastructure that combats evolving threats.

Requirements

What you’ll need

7+ years of experience in Vendor Management, Program Governance, or Technology Strategy
3+ years in a senior leadership role
Proven experience managing large-scale vendor ecosystems and procurement processes
Strong financial acumen with ownership of multi-million dollar budgets
Experience in digital identity, KYC, fraud, or trust & safety domains
Knowledge of regulatory and compliance requirements related to identity verification
Strong understanding of IDV vendor landscape and biometric technologies
Exceptional stakeholder management and executive communication skills.

Benefits

Comp & perks

Health benefits include medical, vision and dental coverage.
Financial benefits include 401(k), stock purchase and company-paid life insurance.
Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.
Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities.