Manager, Strategic Account Management

Walmart

Strategic Account Manager leading account strategies, enhancing seller performance, and driving customer satisfaction. Collaborating across functions to support operational excellence in a dynamic retail environment.

Posted 7/30/2026full-timeBentonville • California, New Jersey, Washington • 🇺🇸 United StatesJuniorMid-Level💰 $80,000 - $155,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Strategic Account Management, focusing on stakeholder engagement, relationship management, and team development. Proficient in analyzing business metrics and data models to drive decision-making and improve customer satisfaction.

Highest-signal resume keywords

Strategic Account ManagementStakeholder EngagementNegotiation TechniquesBusiness Metrics AnalysisTeam Leadership

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Business ManagementE-CommerceMerchandisingProduct Assortment ManagementSales Proposals

Soft Skills

Relationship ManagementMentoringCoachingCommunicationCollaboration

Certifications & Qualifications

Bachelor's Degree

Industry Keywords

Customer SatisfactionContinuous LearningEthical StandardsOmni Channel Merchandising

About the role

Key responsibilities & impact

The Manager, Strategic Account Management leads the development and execution of account strategies to drive business growth and customer satisfaction.
This role involves building and maintaining strong relationships with key stakeholders, overseeing team performance, and ensuring alignment with company policies and values.
Provide supervision, mentoring, and development opportunities for associates to enhance team performance.
Analyze business metrics and data models to identify improvement opportunities and inform decision-making.
Ensure compliance with company policies, ethics, and standards while promoting continuous learning and adaptability.
Facilitate effective negotiation and communication to achieve mutually beneficial outcomes.

Requirements

What you’ll need

Proven experience in strategic account management with strong stakeholder engagement and relationship management skills.
Ability to analyze business metrics and data models to inform decision-making and identify improvement opportunities.
Expertise in negotiation techniques and delivering compelling, fact-based sales proposals.
Knowledge of e-commerce, merchandising, and product assortment management to support customer needs.
Demonstrated leadership in mentoring, coaching, and developing team members to achieve business goals.
Strong business acumen with the ability to translate complex requirements into actionable plans aligned with company strategy.
Commitment to integrity, ethical standards, and fostering a collaborative work environment.
Option 1: Bachelor's degree in engineering, information technology, business, marketing and sales, healthcare, or related area and 2 years' experience in business management, marketing and sales, healthcare, omni channel merchandising, or related area.
Option 2: 4 years' experience in business management, marketing and sales, healthcare, omni channel merchandising, or related area.

Benefits

Comp & perks

Health benefits include medical, vision and dental coverage.
Financial benefits include 401(k), stock purchase and company-paid life insurance.
Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.
Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
Education benefit program for full-time and part-time associates including tuition, books, and fees completely paid for by Walmart.