Staff Product Manager, Omni Identity

Walmart

Product Manager responsible for Walmart’s Identity Knowledge Graph, enhancing customer recognition and integrating identity signals. Collaborating cross-functionally to support scalable identity capabilities.

Posted 5/30/2026full-timeSunnyvale • California • 🇺🇸 United StatesLead💰 $143,000 - $286,000 per yearWebsite

About the role

Key responsibilities & impact

Drive key components of Walmart’s Identity Knowledge Graph roadmap, integrating internal and external identity signals to improve customer recognition, traceability, and activation quality.
Partner with engineering and data science teams to build scalable graph-based identity capabilities spanning customer, household, device, and behavioral intelligence.
Define and operationalize identity quality frameworks, including confidence scoring, explainability, and linkage accuracy metrics.
Develop evaluation frameworks for third-party identity and enrichment providers balancing signal quality, privacy compliance, scalability, and business impact.
Drive experimentation initiatives to improve identity precision, graph intelligence, attribution accuracy, and customer linkage performance.
Collaborate with product, privacy, fraud, analytics, advertising, and platform teams to operationalize identity capabilities across enterprise use cases.
Support API-first Identity-as-a-Service (IDaaS) capabilities enabling real-time integration into customer experiences, fraud systems, and decisioning platforms.
Translate complex graph-driven and identity concepts into clear business narratives, executive updates, and measurable KPI frameworks.
Contribute to the long-term evolution of Walmart’s identity platform toward real-time, explainable, and AI-ready adaptive intelligence systems.

Requirements

What you’ll need

6+ years of product management experience with exposure to identity systems, customer data platforms, graph technologies, advertising technology, or enterprise-scale data ecosystems.
Strong understanding of customer identity, householding, entity resolution, graph relationships, attribution, or personalization systems.
Experience working with engineering and data science teams on scalable platform capabilities, APIs, analytics, or machine learning systems.
Familiarity with experimentation frameworks, measurement systems, confidence scoring, or AI-driven optimization approaches.
Ability to work cross-functionally across engineering, analytics, privacy, advertising, fraud, and business organizations.
Strong analytical, systems-thinking, and communication skills with the ability to simplify complex technical concepts for various stakeholders.
Passion for building scalable, privacy-conscious, explainable identity systems that improve customer experiences and enterprise intelligence.

Benefits

Comp & perks

Health benefits include medical, vision and dental coverage.
Financial benefits include 401(k), stock purchase and company-paid life insurance.
Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.
Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

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Hard Skills & Tools

product managementidentity systemscustomer data platformsgraph technologiesadvertising technologydata ecosystemsAPIsanalyticsmachine learningexperimentation frameworks

Soft Skills

analytical skillssystems-thinkingcommunication skillscross-functional collaborationsimplifying complex conceptspassion for customer experienceprivacy-conscious designexplainabilityadaptabilitystakeholder engagement