Director, Operations – Sales

Walmart

Director of Sales Operations tasked with optimizing sales processes and performance insights at Walmart Connect. Leading a high-performing team in Hoboken, NJ or Bentonville, AR.

Posted 5/30/2026full-timeHoboken • New Jersey • 🇺🇸 United StatesLead💰 $110,000 - $220,000 per yearWebsite

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

data analysissales operationsprocess improvementproject managementterritory designheadcount modelingsales performance managementanalytical skillsoperational excellencereporting tools

Soft Skills

leadershipcommunicationpresentation skillsinfluencingteam buildingorganizational skillsstakeholder managementstrategic thinkingcollaborationproblem-solving

Tools & Technologies

ExcelTableauPower BISQLSalesforceCRM platformsreporting dashboardsscorecardsSOPsperformance metrics

Certifications & Qualifications

Bachelor's degreeMBA

Industry Keywords

sales strategybusiness operationsworkforce planningsales coverage modelsmatrixed organizationdata-driven insightsoperational frameworkssales trendsresource allocationcommunication channels

Tech Stack

Tools & technologies

SQLTableau

About the role

Key responsibilities & impact

Define and execute the sales operations strategy, aligning systems, processes, and reporting infrastructure with business priorities
Lead the development of scalable operational frameworks that support growth and efficiency across the sales organization
Partner with sales leadership to translate business objectives into operational plans and execution priorities
Oversee the development and delivery of sales performance dashboards, scorecards, and reporting tools
Provide data-driven insights by analyzing sales trends, productivity metrics, and business performance
Identify opportunities for improvement through analysis of sales processes, systems, and workflows
Lead process improvement initiatives to streamline workflows and eliminate friction in sales operations
Design and implement standard operating procedures (SOPs) for sales processes, communications, and planning cycles
Partner with HR and Finance to forecast hiring needs, manage workforce transitions, and optimize resource allocation
Develop frameworks for territory assignment, quota setting, and sales coverage models
Create and maintain communication channels and templates that enable effective information sharing
Deliver executive-level reporting and presentations that communicate sales performance, risks, and opportunities

Requirements

What you’ll need

8+ years of experience in sales operations, business operations, or related field; 3+ years in a leadership role
Strong analytical skills with proficiency in data analysis tools (e.g., Excel, Tableau, Power BI, SQL)
Experience with CRM platforms (e.g., Salesforce) and sales performance management tools
Proven ability to lead process improvement initiatives and drive operational excellence
Strong project management skills with the ability to manage multiple priorities and stakeholders
Excellent communication and presentation skills, with the ability to influence senior leaders
Experience with workforce planning, territory design, and headcount modeling
Demonstrated ability to build and lead high-performing teams
Experience working in a fast-paced, matrixed organization
Bachelor's degree in Business, Finance, Operations, or related field; MBA preferred.

Benefits

Comp & perks

Health benefits include medical, vision and dental coverage.
Financial benefits include 401(k), stock purchase and company-paid life insurance.
Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.
Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities.