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Walmart

Team Leader, Contact Center

Walmart

Team Leader managing contact center operations for Walmart. Implementing process improvements and analyzing customer issues in Bangalore.

Posted 5/27/2026full-timeBangalore • 🇮🇳 IndiaSeniorWebsite

About the role

Key responsibilities & impact
  • Manage contact center operations and supports new initiatives
  • Implements process improvement plans
  • Analyzes customer issues and communicates accordingly
  • Collaborates with stakeholders to implement solutions

Requirements

What you’ll need
  • 1 year’s experience in retail, contact center operations, or a related area
  • 1 year's supervisory experience

Benefits

Comp & perks
  • Health insurance
  • Retirement plans
  • Paid time off
  • Flexible work arrangements
  • Professional development

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills
managementprocess improvementcommunicationcollaborationstakeholder engagementproblem-solving