Customer Support Representative, Call Center

Walmart

Technical Support Representative at VIZIO providing customer support and troubleshooting technical issues. Engaging with consumer technology products in a fast-paced environment during specified shifts.

Posted 5/27/2026full-timeDakota Dunes • South Dakota • 🇺🇸 United StatesJuniorWebsite

About the role

Key responsibilities & impact

Provide outstanding technical and customer support to VIZIO customers.
Troubleshoot technical issues by actively listening to customers.
Track calls and troubleshooting steps using tools such as Excel and Salesforce.

Requirements

What you’ll need

6 months experience addressing and responding to customer requests in a contact center or retail industry environment.
6 months experience with basic computer processing/data entry software.

Benefits

Comp & perks

Health benefits include medical, vision and dental coverage.
Financial benefits include 401(k), stock purchase and company-paid life insurance.
Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.
Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates.

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

data entrytroubleshooting

Soft Skills

customer supportactive listening