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About the role
Key responsibilities & impact- Develop and steer a comprehensive network of reliable carriers, prioritizing efficient and cost-effective freight movement.
- Negotiate competitive rates with carriers to drive profitability, minimize cost, and exceed service requirements while exercising sound judgment and strategic thinking.
- Book loads tendered from customers, trace loads as needed, and handle any other related duties.
- Provide exceptional service to both internal and external stakeholders, ensuring needs and expectations are consistently met or exceeded, and building strong relationships.
- Effectively communicate with drivers, customers, and internal teams through written and verbal means, ensuring timely updates and resolution of any issues, while fostering open collaboration.
- Employ critical thinking and sound decision-making skills to resolve operational problems and optimize carrier performance, demonstrating resourcefulness and adaptability.
- Embrace a customer-centric mindset, identifying opportunities for process improvements and suggesting solutions to enhance operational efficiency, driving innovation and progress.
Requirements
What you’ll need- A background in transportation operations (+2yrs) or bachelor’s degree
- Be a problem solver
- Be customer-centric and enjoy building relationships
- Able to learn and adapt quickly and handle multiple projects at one time
- Excellent organizational and time management skills
- Ability to work in a fast-paced environment
- Excellent written and verbal communication skills.
- 5+ years of experience logistics, supply chain management, brokerage, or a related field (for preferred)
- Advanced degree or certification in supply chain management or related field (for preferred)
- Carrier management experience (for preferred)
Benefits
Comp & perks- Health benefits include medical, vision and dental coverage.
- Financial benefits include 401(k), stock purchase and company-paid life insurance.
- Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.
- Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
- Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
transportation operationslogisticssupply chain managementbrokeragecarrier management
Soft Skills
problem solvingcustomer-centricrelationship buildingorganizational skillstime managementcommunication skillscritical thinkingadaptabilityresourcefulness
Certifications
advanced degree in supply chain managementcertification in supply chain management
