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Walmart

Senior Manager, Operations – Shopper & InHome Transformation and Growth

Walmart

. Build and execute a multi-quarter transformation roadmap across Shopper & InHome experiences.

Posted 5/22/2026full-timeBentonville • 🇺🇸 United StatesSenior💰 $90,000 - $180,000 per yearWebsite

About the role

Key responsibilities & impact
  • Build and execute a multi-quarter transformation roadmap across Shopper & InHome experiences.
  • Diagnose marketplace and operational gaps using telemetry/event-stream data and customer/shopper insights.
  • Partner with Product, Engineering, Analytics, and Operations to design, test, and scale solutions.
  • Lead experimentation (including AI-enabled prototypes and A/B tests) to validate impact at scale.
  • Own trade-offs across speed, cost, experience, and complexity to deliver measurable outcomes.

Requirements

What you’ll need
  • Bachelor’s degree in Business Administration, Engineering, Operations , or related field and 3 years’ experience in operations, project management, or related area OR 5 years’ experience in operations, project management, or related area.
  • 1 year’s supervisory experience.
  • Expertise in two-sided marketplace dynamics and unit economics (supply/demand, cost, experience).
  • Experience using event-stream/operational telemetry for root cause analysis and roadmap decisions.
  • Proven experimentation at scale (A/B testing across large populations; AI prototyping a plus).
  • Strong analytical and strategic thinking skills with the ability to translate ambiguity into structured, high-impact action.

Benefits

Comp & perks
  • Health benefits include medical, vision and dental coverage.
  • Financial benefits include 401(k), stock purchase and company-paid life insurance.
  • Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.
  • Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
  • Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

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Hard Skills & Tools
operationsproject managementA/B testingAI prototypingroot cause analysistelemetrydata analysismarketplace dynamicsunit economics
Soft Skills
analytical thinkingstrategic thinkingleadershipcommunicationproblem-solving
Certifications
Bachelor’s degree