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Director, Program Management – Strategic Research & Advisory
Walmart. Lead the end-to-end reputation intelligence agenda for Corporate Affairs, synthesizing data from surveys, polling, primary research, message testing, and external signals into clear, actionable insights.
About the role
Key responsibilities & impact- Lead the end-to-end reputation intelligence agenda for Corporate Affairs, synthesizing data from surveys, polling, primary research, message testing, and external signals into clear, actionable insights.
- Serve as a strategic advisor to senior leaders by translating insights into enterprise-level recommendations that inform positioning, engagement strategies, and decision-making.
- Partner across Global Communications, Public Affairs (State & Local), Global Public Policy, and Global Responsibility to align research agendas, reduce fragmentation, and establish shared priorities and frameworks.
- Design and oversee integrated research strategies—including perception tracking, stakeholder insights, scenario planning, and message development—to anticipate risks and opportunities.
- Drive consistency and rigor in how insights are generated, interpreted, and applied across Corporate Affairs.
- Co-develop executive insights products and decision-support tools in partnership with technology and product teams, embedding insights into scalable, repeatable platforms.
- Accelerate research capabilities through AI—leveraging advanced analytics, automation, and AI-assisted tools to increase speed, depth, and precision of insights generation.
- Translate complex data into compelling narratives, executive briefings, and materials that influence senior leadership and enterprise stakeholders.
- Monitor emerging trends, policy environments, and reputational dynamics to proactively inform strategy and preparedness.
Requirements
What you’ll need- Bachelor's degree in Business, Human Resources, Legal, or related field and 5 years’ experience in project management, compliance, operations management or related area OR 7 years’ experience in project management, compliance, operations management, or related area.
- 4 years’ experience using intermediate functionality of Microsoft Office.
- 4 years’ experience leading cross-functional teams.
- Familiarity with reputation management, public affairs, communications strategy, or policy environments is strongly preferred.
- Experience leveraging AI, advanced analytics, or emerging technologies to enhance research and insights generation.
Benefits
Comp & perks- Health benefits include medical, vision and dental coverage.
- Financial benefits include 401(k), stock purchase and company-paid life insurance.
- Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.
- Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
- Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
project managementcomplianceoperations managementadvanced analyticsAI-assisted toolsdata synthesismessage testingperception trackingscenario planningstakeholder insights
Soft Skills
strategic advisingcommunicationcollaborationleadershipnarrative developmentinsight generationdecision-makinginfluenceproblem-solvingadaptability